Do you want to be a key driver of GN’s global quality transformation? Do you thrive on enabling structured problem-solving, building organizational capabilities, and managing critical investigations? Are you motivated by empowering others and applying proven methodologies like Six Sigma to improve product and service quality? Then you might be our new colleague.
As our Senior Business Improvement Specialist, your role is centred on developing and anchoring Six Sigma capabilities, leading complex investigations, and ensuring quality improvements that directly benefit our customers and business performance.
Your Team and Environment
You will be based at our global HQ in Ballerup, Denmark, reporting to Martin Bonefeld, Director Quality Methods & Data Analytics.

Our team is responsible for implementing a structured and predictive quality approach across the organisation to improve quality in all divisions globally. This includes:

• Building insights based on valid data and defining quality targets
• Managing and supporting critical investigations of product and service quality issues.
• Building quality mindset and Six Sigma capabilities across the GN Group.

Our team is committed to inclusivity and collaboration, and we are looking forward to bringing on a new colleague who understands the importance of growth and refinement.
Your contribution is appreciated, and you will:

Focus on capability building and structured investigation to support GN’s quality transformation:

• Manage and support root cause investigations using Six Sigma tools and statistical methods.
• Develop and deliver training programs to embed Six Sigma methodology across functions.
• Mentor and coach quality leaders and cross-functional teams globally, in structured problem-solving.
• Identify and elevate high-leverage improvement opportunities to strategic decision forums.
• Establish governance around quality targets, KPIs, and measurement frameworks.
• Collaborate with stakeholders across R&D, Operations, Sales, Finance, IT, and Product Management to ensure alignment and impact.

To thrive in the role, we imagine that you:

• A higher education in Engineering, Physics, or a related field.
• International accreditation as a Six Sigma Black Belt.
• Experience leading investigations and applying structured quality improvement methods.
• Extensive background in capability building, including training design and delivery.
• Solid experience in project management, cross-functional collaboration and stakeholder management.
• Excel in utilizing the MS office applications e.g. building visualizations in Power BI, setting up surveys in Forms and advanced data analysis in Excel
• Demonstrated proficiency in applying statistical software including Minitab
• Familiarity with AI and Process Mining technologies
• Highly capable in effectively communicating in English, both in writing and conversation.

Personal Attributes, we imagine that you are:

• Forward-thinking and maintain an orderly approach, encouraging growth.
• A capable coach and guide, dedicated to helping others succeed.
• Analytical, curious, and keen on exploring new methods and technologies.
• A collaborative individual with a customer-centric mindset and a passion to ensure objectives are met.

Preferred (Not Required) Experience

• Practical experience with Minitab or comparable statistical software

Please also note that there might be periodical travel activity required for the role – approximately 15-20 days a year – which are possible to coordinate in advance.
How to apply?
Use the ‘APPLY’ link no later than 21st of September 2025. Applications are assessed on a continuous basis, so don’t wait to send yours.
On a time crunch? Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy.
If you would like to know more about the position, please contact Director Quality Methods & Data Analytics, Martin Bonefeld.
Join us in bringing people closer
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiast.
We hope you will join us on this journey and look forward to receiving your application.

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Our team is responsible for implementing a structured and predictive quality approach across the organisation to improve quality in all divisions globally. This includes:

• Building insights based on valid data and defining quality targets
• Managing and supporting critical investigations of product and service quality issues.
• Building quality mindset and Six Sigma capabilities across the GN Group

To thrive in the role, we imagine that you:

• A higher education in Engineering, Physics, or a related field.
• International accreditation as a Six Sigma Black Belt.
• Experience leading investigations and applying structured quality improvement methods.
• Extensive background in capability building, including training design and delivery.
• Solid experience in project management, cross-functional collaboration and stakeholder management.
• Excel in utilizing the MS office applications e.g. building visualizations in Power BI, setting up surveys in Forms and advanced data analysis in Excel
• Demonstrated proficiency in applying statistical software including Minitab
• Familiarity with AI and Process Mining technologies
• Highly capable in effectively communicating in English, both in writing and conversation