JOB DESCRIPTION:
The Senior Business Management Analyst provides specialized business management guidance and support for a functional area and implement policies/processes and/or initiatives to meet business management, strategy and governance objectives. May provide complex reporting, analysis, and assessments at the functional or enterprise level.
EDUCATION & EXPERIENCE:
- Undergraduate degree
- 5+years relevant experience
PREFERRED QUALIFICATIONS:
Working regulatory (KYC, AML, FINRA, FINTRAC, GDPR) and Advanced Analytics (Machine Learning, Predictive AI, Generative AI, AgenticAI) knowledge or ARIS Process Intelligence training/experience.
CUSTOMER ACCOUNTABILITIES:
- Provides specialized business management related advice/support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities and provide recommended action to management
- Leads on the implementation of initiatives in support of the overall business/function strategy
- Manages a set of business management work activities requiring coordination across multiple areas
- Supports / manages the integrated implementation of policies/processes / procedures / changes across multiple functional areas
- Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities
SHAREHOLDER ACCOUNTABILITIES:
- May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level
- Develops and delivers presentations/communications to management or broader audience
- Adheres to internal policies/procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies
- Identifies variances and contributes to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility
- Supports development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness
EMPLOYEE/TEAM ACCOUNTABILITIES:
- Continuously enhances knowledge/expertise in own area
- Keeps current on emerging trends/developments and grow knowledge of the business, analytical tools and techniques
- Prioritizes and manages own workload to deliver quality results and meets assigned timelines
- Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely interest
- Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
- Establishes effective relationships across multiple business and technology partners, program and project managers
- Participates in knowledge transfer within the team and business units
PHYSICAL REQUIREMENTS:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel – Occasional
- International Travel – Occasional
- Performing sedentary work – Continuous
- Performing multiple tasks – Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds – Occasional
- Sitting – Continuous
- Standing – Occasional
- Walking – Occasional
- Moving safely in confined spaces – Occasional
- Lifting/Carrying (under 25 lbs.) – Occasional
- Lifting/Carrying (over 25 lbs.) – Never
- Squatting – Occasional
- Bending – Occasional
- Kneeling – Never
- Crawling – Never
- Climbing – Never
- Reaching overhead – Never
- Reaching forward – Occasional
- Pushing – Never
- Pulling – Never
- Twisting – Never
- Concentrating for long periods of time – Continuous
- Applying common sense to deal with problems involving standardized situations – Continuous
- Reading, writing and comprehending instructions – Continuous
- Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
WHO WE ARE:
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
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