Senior Business Manager at John Lewis Partnership

Bracknell, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

95300.0

Posted On

01 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Commercial Sales, B2B Account Management, Strategic Relationship Management, Trading Plan Implementation, Financial Budgeting, Forecasting, Stakeholder Management, Negotiation, Market Analysis, Spreadsheets, Contract Management, Operational SLAs

Industry

Retail

Description

ABOUT THE ROLE As a Senior Business Manager, you will be the Commercial Sales expert for your allocated markets, driving growth and fostering strategic relationships with B2B customers and concession providers. You will play a pivotal role in delivering sales and profit targets, implementing trading plans that create mutual value for our partners and the Partnership. This is an exciting opportunity to collaborate with diverse internal teams and external stakeholders to shape our brand and product proposition in the UK and internationally. Salary - £63,600 - £95,300 Contract type - This position is a Permanent contract. Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team complete 3 days per week in the office to connect. Location - Bracknell / London Head Office Interviews - We are aiming for interviews to take place mid June Key responsibilities You will own the commercial relationship with B2B customers and/or concession providers with responsibility for retention and growth of the account(s). You will be the expert in JLP for your allocated customer(s) or market(s). The role is accountable for the delivery of Sales, Cash Margin and fee income for your allocated customers / markets / concession holders. You will develop positive working relationships with customers and know their market and requirements. You will set and implement a trading plan that delivers value for the customer and for JLP. You will ensure customers and JLP fulfil their contractual obligations and comply with operational SLAs and brand standards as appropriate. You will support the Commercial Lead in the achievement of sales and profit targets for your target market, agreeing financial budgets and forecasting in season as required. You will identify product and sales opportunities in your market and contribute your learning into product, brand and operational proposition development. You will work closely with internal teams in Retail, Legal, CS Customer and Operations, Trading, Core Business Operations and Finance. Externally you will foster and maintain relationships with all levels in client organisations and contacts in Trade Associations, Government Agencies and the wider market as appropriate to the target markets agreed with your Commercial Lead. Essential skills/experience you’ll need Proven ability to trade and sell products into relevant markets and/or sectors (UK and Globally as required). A track record in meeting or exceeding sales targets in a senior sales role. Highly commercial mindset and approach. Gravitas and ability to negotiate at a senior level to ensure the best outcome for the Partnership. Experience which demonstrates effective stakeholder management and influencing skills - internal & external - at all levels Regular UK travel for most roles. Regular overseas travel required for some roles. A good working knowledge and experience of spreadsheets. Desirable skills/experience you may have Knowledge of Waitrose and John Lewis assortments and buying/merchandising an advantage. Product or category knowledge and an ability to articulate the distinct aspects of products and services positioned against the competitor base. Knowledge of foreign languages and other cultures is an advantage. #LI-HEADOFFICE #LI-EW1 To learn more about this role, please copy and paste this link into a new browser window: https://embed.wirewax.com/8114190 Closing Date: June 8, 2026 Pay: £63,600.00 - £95,300.00 Annual Contract Type: Permanent Hours of Work: 35 hours per week, full time. Job Level: Partnership Level 6 Where You'll Be Working: Bracknell Campus, Doncastle Road, Bracknell, Berkshire, RG12 8YA ABOUT THE PARTNERSHIP We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. At the John Lewis Partnership we’re not just employees; we’re co-owners, and that’s why we’re called Partners. Being a Partner means not only do we all collectively share the responsibilities of being the UK’s largest employee-owned business, but we also share in its rewards and successes. It’s this ownership model that makes the Partnership a very unique place to work.

Responsibilities

The role involves managing commercial relationships with B2B customers and concession providers to drive sales, cash margin, and fee income. The manager is responsible for implementing trading plans and collaborating with internal teams to shape brand and product propositions.