MEET OUR TEAM:

Join a team that embodies innovation and efficiency—the IT Enterprise Applications Team. We practice what we preach, building best-in-class applications on our own platform to achieve strategic business results. Our work is pivotal to core operations including Finance, Billing, Commercial Operations, and Partner management. We’re an agile and diverse group of problem solvers with a deep understanding of business needs. We take pride in maintaining tight collaboration with our business partners to ensure that our Pega applications perform, scale, and adapt to the changing needs and demands of the business. We also work closely with our platform team to share our experiences as we push the boundaries of the Pega platform.

• Strategic Collaboration: Forge strategic partnerships with business stakeholders and technology teams to lead process improvement and project initiatives.
• Business Requirements: Facilitate and document requirements capture sessions to gain a thorough understanding of the current state business processes, the problems, and the opportunities for improvement.
• Business Process Mapping: Facilitate clear definition and communication of “as-is” and “future state” business processes by leveraging Business Process Model and Notation (BPMN).
• Change Management: Lead and support change management to ensure the successful adoption of new processes and features.
• Communication and Documentation: Distill complex problems and ideas into clear and concise documentation that can be effectively articulated to business stakeholders, peers, and leadership.
• Expertise Development: Establish yourself as the go-to functional expert for critical business systems.