Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.

THE ROLE

As a key member of our CCO Business Process team, you will own the full lifecycle of critical business processes, from initial design and documentation to implementation and ongoing optimization. Reporting to the Manager of CCO Business Processes, you’ll leverage your expertise by introducing innovative solutions to enhance efficiency and scalability across the organization. You will also act as a senior point of reference, guiding and supporting the development of other team members.

WHAT YOU’LL DO

• 
  
  
  
• Own the end-to-end mapping and documentation of business processes, ensuring a clear and comprehensive view of operational workflows;

• Collaborate with cross-functional stakeholders to ensure processes align with business needs and strategic objectives;
• Drive the definition and implementation of new processes, ensuring consistency, scalability, and operational viability;
• Contribute to continuous improvement and transformation initiatives through a critical, data-informed approach focused on delivering tangible business outcomes;
• Analyze and challenge existing processes by identifying opportunities for innovation, leveraging emerging technologies and disruptive solutions to drive smarter and more efficient ways of working;
• Act as a senior reference within the team, supporting and mentoring other team members in their development.