This role is not eligible for visa sponsorship, meaning you will need to be able to secure and maintain work authorization without the need for a written submission by the company to the government agency, or the need for the company to make an entry as the immigration employer of record (e.g., STEM OPT training plan, I-20 Form endorsed for CPT, TN employer, etc.)
Overview:
The Program Manager is responsible for supporting business technology programs within the Business Management Office (BMO) of the Institutional Client Services (ICS) business line by assisting in planning, execution, and reporting on key initiatives. This role collaborates with cross-functional teams to ensure alignment with business and technology strategies while driving operational efficiencies across finance, governance, and communications.
Primary Responsibilities:

Program Coordination & Execution:

• Assist in managing technology-driven programs and initiatives across ICS functions.
• Support portfolio, program, and project management activities, ensuring alignment with tech strategy and business objectives.
• Coordinate program deliverables, ensuring deadlines, budgets, and quality standards are met.

Reporting & Analytics:

• Track and report on program performance metrics, OKRs, and KPIs to ensure strategic alignment.
• Maintain dashboards and analytics tools to provide insights on capacity planning, vendor performance, and financial forecasting.

Communications & Stakeholder Engagement

• Help coordinate tech-focused events, newsletters, and leadership town halls to ensure transparency and engagement.
• Facilitate skip-level meetings and internal communications for leadership updates.

Additional Responsibilities

• Acts as the liaison between the Product and Tech team
• Aligned to ICS Product Owners and their teams
• Works closely with the technology RTE
• Chairs/Facilities a variety of ICS governance forums:

Additional Responsibilities

• Acts as the liaison between the Product and Tech team
• Aligned to ICS Product Owners and their teams
• Works closely with the technology RTE
• Chairs/Facilities a variety of ICS governance forums

Supervisory/ Managerial Responsibilities:

• Responsible for oversight of 2 to 3 large initiatives at any given time
• Indirect management of team of approximately 20 to 30 business and technology staff