WHO WE ARE:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

JOB SUMMARY

In this role, this position is responsible for providing direct administrative support to the Plant Sr. Director and Plant Management team. Relieves management of administrative details; gathers, compiles and reports information relevant to/for department; may manage several different and often conflicting projects or activities at one time. This position is accountable for performing these plant and administrative duties in a professional and courteous manner with a strong emphasis on Customer Service to both employees and external clients. In addition, be highly organized with an ability to demonstrate keen attention to details, adaptability, resourcefulness, and efficiency. Advanced Outlook skills. Follow up in a timely manner, prioritize, and manage time-sensitive deadlines in a complex, demanding environment.

EDUCATION

• Bachelor’s Degree and/or equivalent work experience supporting senior management

WORK EXPERIENCE

• Minimum 3 years of administrative experience working with Director and above management in a corporate or manufacturing setting.

PREFERRED KNOWLEDGE, SKILLS AND ABILITIES

• Proficiency in Microsoft Office.
• Advance use of Outlook, PowerPoint, and Excel
• Experience with Microsoft Teams
• Self-starter with the ability to work with autonomy and in a team environment.
• Proficient and professional level of verbal and written communications skills.
• Concur and SAP Knowledge a plus
• Strong organizational and interpersonal skills that reflect ability to perform and prioritize multiple tasks seamlessly with exceptional attention to detail.
• Demonstrate proactive approaches to problem-solving with strong decision-making capability
• Highly resourceful team-player, with the ability to also be extremely effective independently.
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
• Forward looking thinker, who actively seeks opportunities and proposes solutions
  

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TRAVEL REQUIREMENTS

5%: Up to 13 business days per year

PHYSICAL REQUIREMENTS

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.

• Administrative support to Sr. Plant Director and direct reports (Engineering, QA, HSE, Production etc.).
• Attend various management staff meetings, record and track action items and publishing minutes
• Provide a bridge for smooth communication between the site management and internal departments and employees; demonstrating leadership to maintain credibility, trust, and support with management staff.
• Coordinate interoffice communications in a clear and concise manner
• Function as a gatekeeper to site management by fielding email, calls, and inquiries, and taking detailed messages.
• Partners with Director of Engineering, HSE, and Site Maintenance Department on projects and ensuring security and processes held to the highest standard by following procedures and policies set forth by the Site and West Corporate
• Assist with in-house and offsite meetings, conference room reservations, catering meals, special equipment needs, transportation and other related items.
• Manage the execution of the company, site, and or department events, fundraising, and employee engagement activities partnering with the Front Desk Coordinator.
• Procurement of non-inventory items (SAP)
• Actively partners with the site Front Desk Coordinator to execute on the day-to-day plant activities
• Back up to the Front Desk Coordinator
• Contributes to team efforts by accomplishing related results as needed.
• Other projects as assigned