SUMMARY

3500 Square is seeking a Senior Business Systems Analyst to provide leadership, expertise, and independent decision-making on complex business and technical initiatives. The ideal candidate will mentor others, represent management as needed, and play a significant role in developing and implementing strategic solutions that drive both client and company success. This fully remote position is based in Puerto Rico.

REQUIREMENTS

• Bachelor’s degree in Data Processing, Computer Science, Information Systems, Project Management, or a related field OR equivalent post-high school education and/or relevant work experience
• At least five (5) years of experience in Information Technology as a Business Analyst, QA Analyst, or Software Developer, or an equivalent combination of experience and demonstrated competency
• Experience with requirements gathering, business process documentation, and understanding business policies and procedures
• Expertise in both waterfall and agile development approaches
• Proficient with Microsoft Office Suite, particularly Word and Visio
• Excellent analytical, leadership, communication, interpersonal, and project management skills
• Ability to work independently and collaboratively across various levels and departments
• Fast learner, adaptable to new company technologies, and committed to confidentiality
• Proven ability to lead teams and work with cross-functional groups in a remote environment
• Must reside and be authorized to work in Puerto Rico

PREFERRED REQUIREMENTS

• Experience with Azure DevOps Tools, SharePoint, and ServiceNow

ADDITIONAL REQUIREMENTS

• Candidate must successfully pass a background check
• Must have the ability to obtain a security clearance

• Quickly understand business issues, organizational challenges, and industry context
• Gather, review, and edit requirements, specifications, and business processes to recommend and implement strategic solutions
• Proactively analyze business needs, develop and recommend system enhancements, and implement process improvements for internal and client operations
• Develop and maintain system-level artifacts such as flow diagrams and process documentation for both current and future states
• Utilize data, analytics, and technology to identify and resolve complex problems, proposing innovative solutions for cross-functional teams
• Develop project budgets and ensure adherence, lead project staff and implementation teams, and contribute advanced skills as needed
• Promote understanding of technical resources, systems, and processes with business partners and internal stakeholders
• Mentor less experienced Business Systems Analysts and represent management as required
• Apply knowledge of the organizational mission, values, and strategic goals to all work
• Maintain regular communication with stakeholders, provide project status updates, and assist in resolving development issues