In coordination with the Human Resources and Financial Architects, the Senior Business Systems Analyst will review, analyze, and evaluate functional requirements and advise on possible solutions. The analyst will lead requirements-gathering sessions, translate business requirements into technical system specifications, and serve as the liaison between Human Resources and Finance client stakeholders and the technical project team. In addition, the Senior Business Systems Analyst, in coordination with the HRIS and Financial Architects, will assist in managing certain software changes and provide guidance to organizational leadership related to best practices and optimization of our enterprise systems.
Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.
As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

ESSENTIAL REQUIREMENTS

• Must be able to pass a background check.
• UiPath, Power automate, automation experience is highly preferred.
• Previous experience in Human Resources and/or Finance and/or in IT supporting a Shared Service environment is required.
• Knowledgeable in the analysis of HRIS and Financial business user needs, documentation of requirements, and translation into proper system requirement specifications.
• Previous cloud HRIS experience as a user or technical support person is preferred.
• Experience writing reports from an ERP is desired but not mandatory.
• Knowledge of Robotic Process Automation is preferred.
• Knowledge and understanding of HRIS security and Health Insurance Portability and Accountability Act (HIPAA) best practices for dealing with Personal Health Information and personally identifiable information.
• Knowledge of project-based accounting is preferred.
• Demonstrated ability to develop and apply comprehensive solutions to user requirements / issues and to elicit user preferences around specific interface behaviors and related functionality
• Ability to be self-motivated and to independently rely on system documentation for learning/training
• Detail-oriented with ability to quickly grasp business needs and issues
• Exceptional analytical, problem-solving and critical thinking skills
• Skilled in serving as a project lead, facilitating teamwork, and coordinating efforts for the successful achievement of goals
• Excellent verbal and written communications skills with solid presentation skills
• Exceptional customer service skills with ability to build positive, professional relationships
• Ability to clearly and concisely communicate / explain technical information to a broad range of people with varying levels of technical expertise
• Exceptional organization skills with ability to prioritize tasks and to effectively manage multiple projects and priorities
• Ability to work under pressure and to meet tight deadlines
• Ability to mentor and instruct others
• Ability to work both independently and in a highly collaborative, team environment

EDUCATION/EXPERIENCE

Bachelor’s degree and a minimum of ten (10) years relevant experience, or equivalent combination of education/experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

• Evaluates current business processes and offers ideas for improvement.
• Creates comprehensive requirements documents outlining the desired functional state.
• Provides analysis and documentation while considering the system implications of the change requested to the current and future business environment.
• Reviews and assesses functional problems. In coordination with the Technical Architects proposes technical solutions and assists in their implementation.
• Provides recommendations on the development and implementation of strategies to manage and reduce program/project risks.
• Effectively communicates detailed requirements specifications, both verbally and in writing, to all project team members, client stakeholders, and senior management.
• Formulates and defines project scope and objectives through research and fact-finding combined with an understanding of the applicable business system and industry best practices.
• Develops user manuals, training, and promotional materials as needed.
• Performs quality assurance reviews of existing architecture documentation.
• Performs analysis, development, and testing to meet functional requests.
• Performs analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
• Completes user interface documentation, including screenshots, walkthroughs, workflows, uniformly structured use cases and supplementary specifications.
• Demonstrates flexibility to support emerging program needs and priorities.
• Serves as lead analyst on issues when directed.
• Leads and participates in design and planning meetings.
• Utilizes tool specific expertise to recommend solutions to solve business issues.
• Provides initial troubleshooting of incidents reported by functional users and escalates appropriately.
• Acts as a resource in the interpretation and use of data generated and utilized by users.