(Senior) Business Technology Manager (Production Command) at Bank of China (Hong Kong) Limited
, , -
Full Time


Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Incident Management, IT Infrastructure, Application Development, Troubleshooting, Change Control Management, Banking Systems, Problem Solving, Communication, Presentation Skills, Interpersonal Skills

Industry

Banking

Description
Responsibilities: * Act as an on-site commander, responsible for handling emergency incidents * Lead the recovery team in responding to and resolving IT emergency incidents * Dispatch related teams for immediate action, managing the impact of incidents to minimize damages * Troubleshoot issues across the entire technology stack, including hardware, application and network * Participate in change control management meeting for various versions, reviewing production plans and emergency plans * Collaborate with senior management to enhance IT emergency case management procedures * Conduct post-incident reviews to identify root causes and prevent recurrence   Requirements: * Degree holder or above in Computer Science, Information Technology or related disciplines * 10+ years of experience in application development / IT infrastructure is preferred (Candidates with less experience may be considered for the Business Technology Manager role) * Experience with banking systems is highly preferred * Solid experience to liaise with all relevant parties within the IT department * Strong interpersonal, communication, presentation and problem-solving skills * Self-motivated, open mindset, ownership mindset, excellent problem-solving and troubleshooting skills, accompanied by a strong "can-do" attitude * Able to work independently and under pressure * Good command in both spoken and written Chinese and English, with a preference for proficiency in Mandarin
Responsibilities
Lead the recovery team as an on-site commander to resolve IT emergency incidents and minimize damages. Collaborate with management to enhance emergency procedures and conduct post-incident reviews to prevent recurrence.
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