Full job description

Senior Business Travel Consultant – Music & Entertainment

Central London | up to £34,000 + benefits | Up to £38,000 with relevant touring experience | Galileo or Amadeus | Office/Hybrid

An exciting opportunity has arisen to join a growing Travel Management Company specialising in travel for clients across the music and entertainment industry.

I’m looking for an experienced Touring travel specialist, Senior Business Travel Consultant, Business Travel Consultant or Corporate Travel Consultant or groups flights specialist, who has experience managing travel for production, entertainment or music touring clients. You’ll work on dedicated accounts, arranging complex worldwide travel and building strong relationships with your clients.

Senior Business Travel Consultant duties

Booking complex worldwide travel including flights, hotels, car hire and rail
Managing travel for music, entertainment and touring clients and groups
Changing and amending itineraries, including ticketing and reissuing
Problem solving and managing last-minute travel changes
Providing a high level of customer service and building strong relationships with tour managers and travel managers
Taking ownership of issues and seeing them through to resolution, even when plans change at short notice

Experience required

Strong business travel, corporate travel or music touring travel experience
Excellent Galileo or Amadeus knowledge
Strong ticketing and reissuing experience
GDS group travel experience would be an advantage
Excellent customer service and relationship-building skills
A flexible approach to working hours is essential. This is not a typical 9–5 corporate travel role — client and touring requirements can change at short notice and shifts may occasionally overrun. The priority is making sure the travel arrangements are fully taken care of.

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Responsibilities