Senior Capability Officer at NSW Government School Performance North

Parramatta, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

142664.0

Posted On

03 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Capability Design, Strategic Project Planning, Outcomes Measurement, Process Optimization, Government Quality Assurance, Stakeholder Relationship Management, Continuous Improvement, Risk Mitigation, Cross-departmental Collaboration, Knowledge Sharing, Service Performance Analysis, Capability Uplift

Industry

Education Administration Programs

Description

Senior Capability Officer At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training. Ongoing Full-Time Located Parramatta with flexible working arrangements available $129,464 - $142,664 plus superannuation About the role The Senior Capability Officer sits within the Capability team, Government Business in the Office of the Secretary. The role supports the Department’s delivery of high quality, strategic government business outputs and outcomes through projects and initiatives designed to enhance quality of Government Business work including briefings, correspondence, parliamentary request responses and cabinet and inquiry related work. It is an exciting role and an opportunity to have real impact through building cross-departmental confidence and excellence in how we do this work. Analyse service performance gaps against stakeholder expectations for quality and timelines. Partner with operational teams to identify process pain points requiring capability uplift. Support development of strategic initiatives to mitigate identified risks and issues. For further information please click here to view the role description About you – As the Senior Capability Officer you will be able to demonstrate Expert input into the design and development of solutions that address capability gaps and support consistent high quality government processes, including strategic project planning and outcomes measurement. The ability to advise and support departmental teams to optimise the implementation of best-practice government quality assurance processes. Collaboration with directorate teams on capability initiatives to mitigate emerging government business issues. Engage and facilitate with communities of practice and other networks to promote consultation, collaboration and knowledge sharing that improves service delivery. The ability to build and maintain strong stakeholder relationships to evaluate current practices and identify continuous improvement opportunities. Essential requirements of the role Demonstrated understanding of and commitment to the value of public education. Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people. Benefits Flexible working arrangements 35 hour working week Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading Flex Leave entitlements, generous holidays & leave conditions Opportunities for advancement and mobility across the Department to support your career growth How to apply Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role. Please also address the targeted questions below as part of your application. Targeted Questions What do you think the key challenges and opportunities in this role would be? What would be your approach to leveraging opportunities and mitigating challenges? Can you tell us about a time when you have worked with a large range of stakeholders with firm but different views. What did you consider when working with these stakeholders? Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the department’s values and priorities. Please refer to the Applicant’s Guide to Applying to assist you with your application. If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application. All other applicants please submit your application by clicking ‘Apply Now’. Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check. As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid. Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. Closing date 17th March 2026 at 11:59pm. For role enquiries please contact Sarah Mills at Sarah.Mills32@det.nsw.edu.au and for recruitment process enquiries please contact Kirsty Anic at kirsty.anic@det.nsw.edu.au We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (youbelong@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion. A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

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Responsibilities

The role supports the Department’s delivery of high-quality, strategic government business outputs through projects enhancing work quality, including briefings, correspondence, and parliamentary responses. It involves analyzing service performance gaps, partnering with operational teams to address pain points, and developing strategic initiatives to mitigate risks.