Senior Capacity and Performance Management Consultant at ARHS

Luxembourg, , Luxembourg -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Capacity Management, Performance Management, Cloud Experience, Analytical Skills, SQL, Python, ETL Processes, Service Management, Communication Skills, Interpersonal Skills, Agile, Azure DevOps, ITIL Certification, BMC Remedy

Industry

IT Services and IT Consulting

Description

Company Description Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development. Arηs Group was acquired by Accenture in July 2024. Job Description We are seeking a Senior Capacity and Performance Management Consultant to join our team in helping with Capacity and Performance Management adaptation to Cloud. The consultant would be responsible for implementing existing capacity & performance monitoring in Asset and Service level to enable the Capacity plan Roll out Phase. Key Responsibilities: Provide expert-level services in Capacity and Performance management area. Collaborate with clients to understand their business needs and provide tailored solutions. Conduct training sessions and workshops for clients and internal teams, if needed. KPIs development for Capacity & Performance Management in the Cloud. Ensure that Capacity Management and Availability Management KPIs are monitored. Analyze existing capacity/performance-related information and trends. Identify gaps/bottlenecks and propose improvements. Stay updated with the latest industry trends. Qualifications: Proven experience in capacity and performance management within an IT environment. Strong analytical skills and the ability to interpret complex data. Cloud experience. Experience with performance monitoring tools and capacity planning software. Proficiency in SQL, Python, and ETL processes. Service Management experience. Knowledge of IT-related technologies such as servers and systems, backup and storage, and networks. Strong communication and interpersonal skills. Fluent English is required. Any additional language is considered a plus. Experience with Agile and Azure DevOps is considered a plus. ITIL certification. Experience with BMC Remedy is considered a plus.

Responsibilities

The consultant will provide expert-level services in Capacity and Performance management, collaborating with clients to tailor solutions. They will also analyze existing capacity and performance-related information to identify gaps and propose improvements.