Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

ROLE OVERVIEW

As part of the Captain Acquisition & Market Operations team, you will be the driving force behind our supply growth. You will play a pivotal role in building and managing the supply base—from onboarding third-party logistics (3PL) partners to ensuring Captain availability and operational readiness. This role is integral with supplier coordination, captain onboarding, and ramp-up activities, to ensure that our markets are fully equipped to meet the demand and deliver exceptional service.

WHAT YOU’LL DO

• Own and lead the full captain acquisition process.
• Initiate and manage onboarding conversations with 3PL partners and logistics suppliers
• Align captain supply with Careem’s growth plans by ensuring 3PLs meet their commitments.
• Track and enforce fulfilment targets.
• Distribute captain swag/uniforms and coordinate training initiatives.
• Build and nurture relationships with 3PL providers to establish trust and long-term collaboration.
• Serve as the point of contact for resolving operational issues with suppliers and captains.
• Maintain clear documentation and reporting of acquisition progress and supply health.