Senior Case Manager at The Salvation Army

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Trauma-Informed Approach, Holistic Approach, Client-Centred, Assessment, Case Planning, Goal Setting, Advocacy, Interagency Meetings, Reflective Practice, Training, On-call Duties, Complex Needs Support, Therapeutic Intervention, Workload Management

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. About us The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity. Why this role matters The Trafficking and Slavery Safe House team works collaboratively with a person-centred, trauma-informed, and holistic approach to ensure the best outcome for all who seek our assistance. The Case Manager offers appropriate and high-quality support to individuals who are identified to have experienced or be at risk of experiencing human trafficking, slavery, and slavery-like practises. This includes referral, program intake and assessment, case planning and goal setting with the aim of supporting participants to maintain their safety, access justice pathways and increase their independence. The position will work collaboratively with the Safe House team and partner agencies to achieve positive client outcomes and provide a comprehensive client-centred service within the values of The Salvation Army. About the role We are seeking a values-driven, proactive and experienced Senior Case Manager at The Trafficking and Slavery Safe House with extensive experience in supporting people with complex needs and implementing therapeutic intervention. The role offers career progression to the right candidate, with identified opportunities for higher duties and future promotion within the service. Reporting to the program manager, this is a permanent, full-time position. Salary and conditions are in accordance with SCHADS Level 5. Due to the nature of this service, to identify as a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW). How you will make an impact Offer appropriate and high-quality support to individuals impacted by modern slavery, from a client-centred and trauma-informed casework approach Effectively manage workload and case load as allocated by the Program Manager Ensure your practice encourages self-determination and participation of victim survivors engaging with the programs Provide case management support to clients in accordance with TSA case management models and standards of practice Conduct ongoing assessment of the client’s issues, needs and circumstances from initial referral and intake to exit Devise individual case plans in collaboration with clients and include a range of interventions that address the needs or goals of clients Ensure clients are assisted to access support services and establish community supports, and where needed are assisted through advocacy with service providers Work collaboratively with other service providers, representing the organisation in relevant network and interagency meetings and working groups as directed Lead Monthly reflective practice to ensure quality service delivery is maintained Deliver training/presentations about the Safe House programs to partner agencies as requested Participate in rostered on-call duties for Trafficking and Slavery Safe House residents in a shared capacity between team members What you will bring Degree qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service, and study/development Relevant experience in a social service environment Current full NSW Driver’s license Working with Children Check Compulsory Code of Conduct, WHS and Bullying and Harassment What we offer As a registered NFP we offer our eligible employees real and meaningful benefits such as; NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) Flexible working conditions Health, fitness and financial discounts / benefits Paid parental leave - 12 weeks Up to 8 weeks leave per year through our purchase leave scheme Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity Purpose driven career which has positive social and sustainable outcomes Employee Assistance Program - Independent confidential counselling service; Opportunity for career development; An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Senior Case Manager will provide high-quality, person-centered, trauma-informed support to individuals who have experienced or are at risk of human trafficking and slavery, focusing on safety, justice pathways, and independence. This involves managing case loads, developing individual case plans collaboratively with clients, ensuring access to support services, and representing the organization in interagency meetings.