Work options: Flexible

• Portfolio sizes designed to support quality claims management and optimal claim outcomes
• Strong focus on collaboration with supportive injury and return to work business partners
• Flexible, supportive work environment and work from home options
• Full time permanent role based in Southbank, Victoria

Reporting to our Regional Manager, you will be responsible for managing a portfolio of claims and will work closely with key stakeholders to achieve optimal return to work and claim outcomes.

• Proactively manage a claims portfolio within legislative, self-insurance and business requirements across multiple jurisdictions
• Provide injured team members with a high level of customer service and trusted advice regarding their claims
• Work collaboratively with key stakeholders in developing and implementing claim strategies to ensure timely and sustainable return to work
• Conduct claim reviews and case conferences as required
• Develop, coach and mentor team members on strategic claims management