WHAT WE`RE LOOKING FOR IN YOU

• Studying towards and willing to study towards an accountancy qualification - CIMA /ACCA/AAT
• Understanding and appreciation of a financial processing environment
• Experience of developing and working within tight KPIs / SLAs
• A self-starter who can demonstrate initiative, with the ability to prioritise workloads of self and team members
• An ability to communicate at all levels and develop good working relationships
• Ability to organise workload to meet agreed deadlines
• Strong attention to detail
• Strong analytical and problem-solving skills
• Experience of working with ERP solutions
• Excel skills with a good understanding of Look-ups and Pivot tables

THE ROLE

The Income team have an exciting oppotunity for a Senior Cash Analyst to join us in our Bristol office. Reporting to the Income Supervisor, the Senior Cash Analyst will deliver a high level of customer service, executing efficient cash processing, bank reconciliation, rent collection and refund processing via a variety of automated and manual processes.
Providing support to the Customer Services team and the Cash team, to enable the team to champion and drive the improvements towards the efficiency of customer payment plans and account management as well as payment processing, and contributing to the processing of queries on a daily basis. The aim is to provide a more robust process and system of controls to manage the daily income and cash transactions.

Key Responsibilities:

• Process and review DD and Card collections
• Process and review AUDDIS and ADDACS file transfer
• Allocation of daily direct credits from all Income bank accounts onto customer accounts
• Daily transfers of rents provided for commercial and third party receipts
• Produce Card and DD property breakdowns
• Daily transfer of collections from rent collection accounts to individual facility rent accounts via internal account transfers
• Raise journal input for daily transfers
• Chargebacks and DDI investigation and challenge where appropriate
• Enter manual CHAPS and BACS onto Oracle
• Upload bank statements into ERP on a daily basis
• Monitoring and identification of sundry receipts & payments into Accounts payable bank accounts ensuring subsequent journaling and matching of items is completed
• Matching bank accounts
• Performing monthly bank reconciliations and weekly review of balances
• Performing control account reconciliations
• Refund processing including credit card, manual refunds and Payit
• Liaise with our relationship banks to identify receipts and trace queried payments
• Day to day line management of the team, including regular 121s, quarterly reviews and any other leadership requirements
• Providing support for the more technical queries, and training team members where appropriate
• Seek opportunities within day to day role to review processes and make recommendations for improvement

WHAT YOU`LL BE DOING

• Process and review DD and Card collections
• Process and review AUDDIS and ADDACS file transfer
• Allocation of daily direct credits from all Income bank accounts onto customer accounts
• Daily transfers of rents provided by Alder King for commercial and third party receipts
• Produce Card and DD property breakdowns
• Daily transfer of collections from rent collection accounts to individual facility rent accounts via internal account transfers
• Raise journal input for daily transfers
• Chargebacks and DDI investigation and challenge where appropriate
• Enter manual CHAPS and BACS onto Oracle
• Upload bank statements into Oracle cash manager on a daily basis
• Monitoring and identification of sundry receipts & payments into Accounts payable bank accounts ensuring subsequent journaling and matching of items is completed
• Matching bank accounts
• Performing monthly bank reconciliations and weekly review of balances
• Performing control account reconciliations
• Refund processing including credit card, manual refunds and Payit
• Liaise with our relationship banks to identify receipts and trace queried payments

Month End Responsibilities:

• Carry out month-end tasks and cover during periods of absence
• Review a large number of bank transactions and postings to ensure all bank accounts are accurately reflected in Oracle
• Undertake weekly and monthly bank reconciliation processes and ensure that all reconciling items are being investigated and resolved
• Reconcile a number of control accounts, fully investigating any discrepancies across multiple systems
• Support Accounts Receivable month end close process

Compliance:

• Ensure Direct Debits are handled in line with AUDDIS paperless Direct Debit rules and that Unite Students act compliantly from an operational and processing perspective
• Liaise with our third party providers for collections and refunds mechanisms to improve our understanding of UNITE`s obligations and ensure management fully understand these.
• Work with the business to report on, interpret and improve processes
• Review collection and refund processes to ensure they are properly controlled and authorised.
• Ensure all operational business procedures are up to date and cover operational business compliance.
• Monitor GDPR

The Team provides process appreciation, training guidance and is a centre of payment and customer account knowledge and expertise for other Unite Functions, Properties and Cities.