Senior Category Manager Surface - Korea at Microsoft

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Category Management, Product Management, Marketing Strategy, Business Planning, Analytical Thinking, Conflict Resolution, Continuous Improvement, Decision Making, Financial Performance Analysis, KPI Development, Data Analysis, Collaboration, Budget Management, Investment Management, Market Trends Analysis, Voice Of The Customer

Industry

Software Development

Description

Business Operations Lands and supports execution of category plans and investments with internal and external partners. Defines leading indicators for successful execution (e.g., launch, promotion), ensuring tracking mechanisms are in place. Leverages financial performance data and models to assess alignment with expected outcomes and recommend adjustments as needed. Makes recommendations for adjustments of programs and investments and supports alignment of execution plans as needed using guidance from corporate and performance data. Works collaboratively with internal partners to understand goals and metrics, and develop and track the appropriate key performance indicators (KPIs) and scorecard metrics to understand performance. Actively recommends KPIs to improve category insights and progress tracking. Analyzes KPIs and success metrics for a product or service area. Aligns and monitors investment impact and growth opportunities across partners. Identifies key insights from data and develops robust plans to test hypotheses and learn from results. Drives insights and formulates strategies based on data findings, leveraging the voice of the customer (VOC)/partner to drive business and/or product strategy. Collaborates across teams to better understand where findings can be applied and implemented. Identifies opportunities to perform additional in-depth analyses on specific business questions. Leverages local market trends to determine go-to-market (GTM) strategy and key performance indicators (KPIs) to deliver upon the priorities and initiatives cascaded from Worldwide Category. In partnership with key stakeholders (e.g., Sales, Marketing, Finance, Sales Excellence), defines product specific channel strategy and execution plans. Partners with legal and finance to develop incentive programs as needed. Facilitates internal alignment through consistent engagement rhythm and driving the appropriate level of conversation and decision making. Leverages feedback (e.g., voice of the customer [VOC] insights) to adjust plans, land strategy, and maximize local performance. Collaborates across functions, partners, and teams to drive execution. At the operational level, serves as an active participant in sales motions to support and articulate product/service vision in conversation with partners. Manages top-line and bottom-line profit and loss for one or more lines of business. Manages budget and the reporting of budget, investments, allocation, and funds to key stakeholders and finance teams, and oversees supply forecast and inventory management as required. Manages business operations within a category, serving as a subject matter expert and may provide expertise on the broader category and industry. Contributes to rhythm of business (ROB) processes (e.g., Finance, Sales, Product Marketing, Partner, Field) as required to drive insight generation and business planning. Contributes to the partner planning process by coordinating with key stakeholders (e.g., partner account managers) to drive agendas and support partner execution goals. Analytical Thinking The ability to collect information and identify fundamental patterns/trends in complex data. This includes the ability to gather, integrate, and interpret information from several sources; use information to generate insights; and make decisions. Basic Business Analysis The ability to identify business needs, identify root causes, and determine solutions to business problems (e.g., white space analysis, opportunity identification). The ability to appreciate the technical nature of the business, as well as how a particular function relates to that industry and the competition. Business Planning The ability to create business goals, the methods on how these goals can be attained, and the time frame within which these goals need to be achieved. Conflict Resolution The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities. Continuous Improvement The ability to evaluate and improve existing products, processes, or services to achieve greater business results through productivity, efficiency, customer satisfaction, and profitability. Decision Making The ability to make decisions in a fast-paced, rapidly changing environment. This includes the ability to define, diagnose, and determine an appropriate resolution, recommendation, or decision while considering alternatives and factors (e.g., resources, costs, tradeoffs). English Language Proficiency The ability to speak and understand English when giving instructions and directions, and when talking with colleagues, managers, and others for work matters. 6+ years category management, product management, marketing strategy, business planning, product planning, or related work experience AND Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, Engineering, or related field 8+ years category management, product management, marketing strategy, business planning, product planning, or related work experience AND Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, Engineering, or related field OR equivalent experience.

Responsibilities

The Senior Category Manager Surface is responsible for executing category plans and investments while collaborating with internal and external partners. This role involves analyzing KPIs, managing profit and loss, and driving insights to formulate strategies based on data findings.