Senior Catering Manager (Temporary) - InterContinental Mark Hopkins at IHG Career

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

45.0

Posted On

13 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Direct Sales Solicitation, Account Management, Contract Negotiation, Event Planning, Client Relationship Management, Sales Forecasting, Prospecting, Hospitality Management, Banqueting, Catering Sales

Industry

Hospitality

Description

A little taste of your day-to-day Develop social catering business through direct sales solicitation; secure new accounts, maintain existing accounts and execute tactical sales plans strategy to maximize the profitability of the hotel while maintaining guest satisfaction. Oversee client functions to ensure customer satisfaction. This is a temporary one-month assignment. Every day is different, but you’ll mostly be * Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside sales efforts to secure business for the hotel to ensure that catering revenue goals are met or exceeded. * Actively prospect and qualify new business. * Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. * Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures * Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate. * Check function room set ups prior to guest arrival, ensuring all details are in agreement with client’s requirements and hotels standards. Ensure deficiencies are corrected by appropriate personnel. * Welcome group contact upon arrival at function and ensure guest satisfaction. * Monitor and ensure all functions are set up, refreshed, and broken down in compliance with scheduled times and departmental procedures. * Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines. * Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility. * Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets. * Follow up with guests regularly during and after departure to ensure satisfaction and secure future bookings. What we need from you Minimum of two years in a hospitality, catering, or hotel sales, setting preferred. Strong knowledge of local businesses and business trends required . What you can expect from us The hourly pay range for this role is $40.00 to $45.00 ($72,800 to $83,200 annually). We offer a comprehensive package of benefits including; * Complimentary meals in our Colleague Dining Room prepared fresh by our culinary team. * Complimentary dry cleaning, or uniform with alteration and cleaning.

Responsibilities

Develop and execute social catering business strategies to maximize hotel profitability while ensuring high guest satisfaction. Oversee the end-to-end execution of client functions, from initial solicitation and contracting to on-site event management.