Senior Change Manager at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Change management, Stakeholder management, Strategic planning, Business readiness, Communication, Influencing, Risk management, Benefit realisation, Agile methodologies, Project delivery, Business banking, Leadership, Coaching, Impact assessment, Commercial awareness

Industry

Financial Services

Description

Senior Change Manager - 12‑month secondment Business Banking provides critical services and solutions to small and medium businesses, regional and agribusinesses, and mid to large corporates across Australia. The Business Banking Change Management Chapter Area is a high performing, well connected team with strong influence across CommBank. We enable effective, sustainable change that unlocks frontline capacity and delivers improved customer and colleague experiences. Your role Based in Sydney CBP, this senior, hands on change role supports complex business and technology change initiatives across Business Banking. You will work closely with senior leaders and delivery teams to drive adoption, readiness and sustainable change outcomes, with strong visibility, senior stakeholder engagement, and delivery accountability across the portfolio. What you’ll be accountable for Change strategy, planning and delivery: Develop and deliver change strategies to manage people impacts, including communications, engagement, training and business readiness. Stakeholder engagement and influence: Build effective relationships with senior leaders, delivery teams and impacted stakeholders, providing constructive challenge to achieve the right outcomes. Adoption and transition: Lead transition and adoption so changes embed as business as usual, supported by clear measures and insights. Change artefacts and collateral: Own and develop core change artefacts, including impact assessments, delivery plans, communications, readiness assessments and training materials. Risk, benefits and effectiveness: Identify and manage people related risks and benefits, supporting benefit realisation and continuous improvement. Leadership and collaboration: Coach and support change practitioners and actively contribute to knowledge sharing across the Change Management Chapter Area. What you’ll bring Senior Change Manager experience, or operating at senior level in change delivery (typically 5+ years) Proven delivery of complex business and technology change Strong stakeholder management, influencing and communication capability Confidence working in ambiguous, fast‑moving environments Delivery‑oriented and hands‑on, with sound professional judgement and commercial awareness Experience in payments, merchant acquiring, transaction or business banking, and/or familiarity with agile ways of working (desirable) Work in business banking at senior level within a supportive, high‑performing change chapter, with potential pathways into chapter or people leadership roles. If this sounds like you apply now! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 05/05/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

Develop and deliver comprehensive change strategies to manage people impacts, communications, and business readiness. Lead transition and adoption efforts while building effective relationships with senior stakeholders to ensure sustainable change outcomes.