Division: Office of the CEO
Location:Sydney, NSW, AU, 2000

Req ID: 76767

• Ongoing full-time vacancy, 35 hours per week.
• Location: This role is based in Sydney. Flexible and hybrid working options available.
• Clerk Grade: 11/12. Base salary $149,739 to $173,174 p.a. plus super and annual leave loading.

ABOUT US

At NSW Trustee and Guardian, our purpose is to support the rights, welfare and interests of the people of NSW. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.

ABOUT THE ROLE

The Senior Change Manager leads and manages the design and delivery of change, communication and training strategies across NSW Trustee and Guardian, with a primary focus on supporting technology initiatives relating to projects, programs and operational changes. This role will develop, monitor and evaluate change management and communications frameworks.
The role is responsible for driving strategic and operational performance by working collaboratively with the business to identify, plan and implement change, communication, and training solutions.

As the Senior Change Manager, you will:

• Design, manage, develop and deliver effective change management and communication strategies and plans for programs, projects and operations across NSW Trustee and Guardian.
• Manage the delivery of all aspects of change and communications, including stakeholder and impact assessment, engagement, communication, training, support and business readiness to embed the required business change.
• Ensure key stakeholders, business sponsors and project partners where necessary are actively engaged in planning and their needs are incorporated in change, communication and engagement strategies and plans.
• Development and implementation of a range of training and capability programs that support broader NSW Trustee and Guardian commitments.
• Design and delivery of change, communication and training methodology and frameworks for project delivery and BAU operation teams.
• Develop both proactive and responsive communication strategies and activities which are aligned to ICT and NSW Trustee and Guardian operational priorities.
• Identify issues in change management methodologies and contribute to the ongoing development and improvement of tools, techniques and templates for implementation of change initiatives.
• Establish measurable performance metrics to monitor the effectiveness of any change implementation and implement monitoring and analysis of these metrics.
• Champion continuous improvement strategies and activities that contribute to the development of change management practice in alignment with business improvement reforms including facilitating lessons learned, project closure and quality initiatives.

For more information about the position, view the role description.

NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

• work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
• various leave options (recreation, parental, and flex leave of up to 24 days per year)
• career development including study leave and acting opportunities
• access to Fitness Passport and employee assistance program, and annual flu vaccinations

To apply for this role:

• Complete the online application via IworkforNSW.
• Submit a resume (maximum five pages)
• Submit a brief cover letter (maximum two pages) outlining your skills, experience and suitability