We thrive on cross-functional team collaboration, we embrace experimenting, and we work with progressive methods and tools. This includes leveraging agile ways of working and keeping human-centered design thinking the focus of everything we do.
This means you’ll be at the heart of finding better ways to help people live longer, healthier, happier lives and making a better world. Working in such a customer-focused and rewarding environment brings a huge variety of opportunities for professional and personal growth.
We have a great opportunity for a Senior Channel Insights Analyst to join our Customer Channels and Growth analytics team. This is a hybrid role and you can be based in Melbourne, Sydney or Brisbane. If you have natural curiosity and interest in processes and analytics to transform data into meaningful solutions for tangible business impact, we want to hear from you!

As a Senior Channel Insights Analyst you will develop and enable the execution of the most critical performance insights across Customer Channels and Growth (CCG), with a focus on operational bottlenecks and improved customer experiences.
With a passion for storytelling through data, you will uncover actionable insights using advanced unstructured and structured data analysis techniques. This will be achieved through a combination of data collation from available sources, data synthesis using available tools and a comprehensive understanding of operational efficiencies, Bupa’s internal processes and data landscape and the broader Health Insurance (HI) market.
You will be instrumental in engaging with key business partners across Customer Channels and Growth (CCG) management to arrive at actionable insights and recommendations driving sustainable change.