Job Description:

WHAT YOU’LL BRING

We’re looking for someone who has these abilities and skills:

• Advanced knowledge of North America Property Binder claims
• Understanding how the Claims function operates, including the lifecycle of the claim.
• Takes ownership and accountability for the management of assigned claims and successfully oversees the strategy to obtain the best result for both XLC and the insured.
• Delivering prompt, fair, innovative and accurate claims service enhancing strong broker and client relationships.
• Creating a common understanding for both parties, taking the perspective of others into account and leveraging that to persuade or negotiate agreements and/or action.
• Works to establish relationships and collaborate effectively across the business, and leverages those relationships in the achievement of goals and objectives.
• Builds a strong position in the management and resolution of Claims.
• Provides claim handling support/training to team members.
• Uses relevant data to gain buy-in and support in setting and implementing case strategy

WHO WE ARE

AXA XL, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com

What will your essential responsibilities include?

• You will provide oversight and direction related to coverage analysis, investigation, evaluation, reserving and resolution of a book of product specific claims in accordance with your agreed authority and the Claims Handler Guidelines.
• You will effectively control a portfolio of claims by ensuring that communications, new claims and notifications are dealt with in a timely manner.
• Supporting Underwriting and Actuarial teams and key stakeholders in connection with claim trends, marketing and business development.
• Interaction with and support of management and all other relevant internal stakeholders with a view to effectively support Underwriting Growth and Profitability.
• Assist Claims Manager with implementing strategy within the Claims team.
• Supporting the claims operations team to generate reports, monitor service level agreements (SLA’s) to ensure best practice and chase up information required to progress the claim.

You will report to Claims Manager – Property