SUMMARY

Under the direction of the Director of Commercial Operations and Claims Manager; provide superior service in expanding and maintaining the Commercial Lines Department client base; process insurance claims and review new and existing insurance policies. Review client claims, applications and adjustments and determining whether or not a client is covered under their insurance policy.

CERTIFICATES/LICENSES/EDUCATION:

Relevant Claims Designation Preferred
Bachelor’s Degree Preferred
Property & Casualty Insurance License Preferred
Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• Monday to Friday

Ability to Commute:

• Pittsburgh, PA 15212 (Required)

Ability to Relocate:

• Pittsburgh, PA 15212: Relocate before starting work (Required)

Work Location: Hybrid remote in Pittsburgh, PA 1521

• Proactively schedule claims reviews based on SHAPE Service Standards and identify loss trends and areas of concerns
• Field client communications on incoming claims both during and outside of regular working hours
• Report claims from clients to insurance carriers in a timely manner
• Manage claims handling process with clients and carrier adjusters with continuous updates to the client
• Request loss runs in conjunction with renewal timeline and project experience modification factors annually
• Stay informed of industry trends, develop carrier relationships, and participate in ongoing professional development relevant to Commercial Lines Insurance