Job Title: Senior Claims Executive
Occupation: Senior Executive
Job Description & Requirements
Overall Objective of the Role:
To handle a caseload of P&I and Defence Club matters and to provide advice to Members within the Singapore market and beyond.

Key Expectations:

• Investigate, analyse, assess, advise, negotiate and resolve a range of P&I and Defence claims, including complex matters, in accordance with procedures and guidelines, taking into account the interests of both the Member and the Club.
• Work with a high degree of independence but seek advice where appropriate from both Senior Claims Directors and Syndicate Managers across our teams.
• Regular participation in and contribution to internal training events, claims forum meetings, publications and participation at external speaking events.
• Develop productive relations with Members through handling claims, account management, Member visits, seminars and entertainment.
• Develop and manage relationships with third party suppliers.
• Present at Club board meetings as required.
• Handle arbitrations/mediations and other types of dispute resolutions in-house from time to time.
• Liaise effectively with underwriting, and management teams to ensure all internal stakeholders are kept fully advised of claim and Member developments.
• Comply with internal reporting guidelines and prepare board agenda papers where necessary.
• Case and Member-related travel, sometimes at short notice.

Key Requirements:

• Experience of handling arbitrations, mediations and other types of dispute resolution.
• Has good existing relationships with a variety of the Club’s Members, target accounts and brokers and understands the interplay between the various stakeholders.
• Demonstrates in-depth knowledge of the Singapore shipping market.
• Experience dealing with charterer/trader claims.
• Able to demonstrate an understanding of issues which affect the UK P&I Club and UK Defence Club, including finance and regulatory matters.
• Able to demonstrate a track record of successful claims management, evidence of proven flair in such claims management and Member appreciation.
• Demonstrates proven ability to work independently but willing to seek guidance where appropriate.
• Demonstrates proven ability to regularly contribute to internal and external meetings e.g. claims forums, syndicate meetings and board meetings.
• A proven strong negotiator, and able to work with and manage suppliers.
• A proven team player and effective at developing and managing relationships both internally and externally.
• Enthusiastic, self-motivated and of sound judgment.

SKILLS

Claims Management
Claims Handling
Marine Insurance
Objective
Strategy
Mediation
Insurance Claims
Legal
Financial Assessment

Please refer the Job description for details