SENIOR CLAIMS SERVICE CONSULTANT – LIABILITY | CUSTOMER & OPERATIONS | 12-MONTH CONTRACT TO COMMENCE AUGUST 2025.

• Take ownership of your own portfolio of complex legal liability claims.
• Become part of a high-performing team that genuinely cares about your wellbeing.
• Ongoing opportunities for learning, development, and flexible working arrangements.
• Enjoy the benefits of a highly autonomous quasi legal role without the billables.
  At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.
  We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
  Let’s care for tomorrow, so we can create a better future together, for everyone.

DO YOU BELIEVE THE SUM OF THE PARTS IS GREATER THAN THE WHOLE?

As a Claims Service Consultant in our National Liability Claims team, you will be responsible for supporting our customers and ensuring the timely and cost-efficient management of a complex portfolio of legal liability claims. In this role, you will gain invaluable technical knowledge and the expertise to take ownership of your portfolio of claims, all while seeking the best possible outcome for all stakeholders.

• Minimum two-years’ experience managing a complex portfolio of claims arising from Public and Product Liability policies in a timely and cost-effective manner.
• Making policy coverage decisions, assessing allegations of negligence to determine liability, and negotiating quantum within a delegated authority.
• Ensuring a high standard of service is maintained for our internal and external customers while building a network of professional relationships.
• Continuous communication with internal and external stakeholders to report on claim developments, trends, and potential large losses.
• Active communication and negotiation with panel solicitors, loss adjusters and service providers with a view to reaching the best possible outcome for all stakeholders involved.
• Attending and advocating at Tribunal Hearings, Informal Settlement Conferences and Mediations under the guidance of senior staff