Senior Claims Specialist - GL/Commercial Auto at Crum & Forster

Morristown, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

100000.0

Posted On

25 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Management, General Liability, Commercial Auto, Customer Service, Communication Skills, Risk Assessment, Investigation Skills, Negotiation Skills, Interpersonal Skills, Technical Reporting, File Management, Coverage Interpretation, Litigation Management, Recovery Potential Assessment, Microsoft Office, Insurance Designation

Industry

Insurance

Description

Crum & Forster Company Overview Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com. Job Description Crum & Forster is looking for a Senior Claim Specialist who enjoys being a key part of a dynamic team. As a Senior Specialist, you will manage an assigned pending of auto and general liability claims arising primarily from the Middle Markets sector. You will also be expected to operate under appropriate levels of supervision and within established authority. The position will report to assigned Manager, Director or Vice President, as determined by business needs. This position can be located in Morristown, NJ; Jersey City, NJ; Chicago, IL or remote. What you will do for C&F: Receives claims assignments. Verifies and determines applicability of coverage. Ability to not only interpret complex coverage issues, but possess the ability to write appropriate reservation of rights and declination of coverage letters. Reviews and manages outstanding files, as assigned, for adequacy and timeliness of investigation, evaluation and reserve, and maintains a timely diary for each case. Evaluates and adjusts claims within the adjuster’s authority level. Sound understanding of additional insured status, contractual indemnification and primacy of coverage among defendants. Ability to assess risk transfer potential and responsible for the development of information required to successfully address tender issues. Reports directly on technical matters to supervisor or management. Evaluates and manages litigated claims. Determines future course of handling and proper method of disposition. Consults with the claim manager on those claims in which assistance and consultation is needed, as well as on those claims which exceed assigned authority. Assesses recovery potential and is responsible for the development of information required to successfully pursue recovery. Meets with current and prospective customers to discuss C&F claims capabilities and address specific claim needs. Accountable for the equitable and prompt adjustment and management of assigned claims to disposition in accordance with company Best Practices. Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process. Possesses and demonstrates good interpersonal skills, both verbal and written, on a consistent basis. What you will bring to C&F: College degree is required or equivalent work experience. Insurance industry designation and/or insurance related courses are a plus. 3+ years of experience required (5+ years preferred) handling Commercial Auto and General Liability claims. Experience with SIR/High Deductible Accounts a plus. Obtain and maintain required state licenses. Excellent verbal and written communication skills are essential and the ability to communicate with all levels within the organization. Computer skills with a working knowledge of the Microsoft Office suite of programs a must. Travel occasionally when required. Will abide by departmental policies and procedures, including authority levels, to comply with C&F’s risk management controls. What C&F will bring to you Competitive compensation package Generous 401K employer match Employee Stock Purchase plan with employer matching Generous Paid Time Off Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path A dynamic, ambitious, fun and exciting work environment We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community At C&F you will BELONG If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information. Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $53,200.00 to a maximum of $100,000.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

Responsibilities

The Senior Claims Specialist will manage auto and general liability claims primarily from the Middle Markets sector. Responsibilities include evaluating claims, managing litigated claims, and providing superior customer service throughout the claims handling process.