Senior Client Account Manager at Bosch Group

Itasca, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Account Management, Business Development, Product Management, Strategic Planning, Negotiation, C-level Presentation, Project Management, Telematics, Fleet Management, Cross-functional Collaboration, Revenue Growth, Market Analysis

Industry

Software Development

Description

Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch To achieve the ambitious objectives of our recently acquired company, Roadside Protect, in Itasca, IL we are looking for a Senior Client Account Manager to join our team. Roadside Protect is a strong provider of towing and roadside administration services in the U.S. and Canada, and we are committed to delivering an excellent emergency roadside assistance experience for our customers. By connecting both companies, Roadside Protects deep regional industry knowledge is brought together with Bosch’s technology and service expertise, and global service setup. Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable. Job Description The Senior Client Account Manager reports to the Director of Sales & Business Development for Roadside Protect, a Bosch-owned company. The Senior Client Account Manager is a strategic, dual-function role responsible for both managing and growing our most critical fleet accounts, as well as developing and launching new, high-impact service products. You will act as the primary relationship owner for major clients, while also spearheading the creation of innovative programs. POSITION RESSPONSIBILITIES (In detail, the general tasks, and objectives of this position are): Strategic Client Account Management: Design and execute a proactive strategy to manage large existing accounts, with the primary goal of ensuring long-term partnership stability. Grow the business of existing accounts, by winning a larger share of our client’s total volume or by bringing additional services to the client. Actively support the account renewal process, developing a compelling value proposition to secure their business Transition new accounts, taking full ownership to drive sales of additional products and services for them while implementing strategies to increase profit margins. Collaborate with our current clients and support the internal sales team to identify new revenue opportunities and connect with key decision-makers within our clients’ organization. Entrepreneurial Product Management & Development: Programs Leadership Workshops: Define the complete operational, technological, and invoicing framework for new programs Recruit and onboard key workshop partners to build a robust service delivery network. Oversee the program's launch and ongoing management, ensuring its success. Subject Matter Expert Telematics within Roadside Assistance: Serve as the Subject Matter Expert (SME) for Fleet Management Company (FMC) telematics solutions. Design and lead programs focused on cost avoidance, utilizing advanced telematics data. Cross-Functional Collaboration: Work proactively across various Bosch business units to gain a deep understanding of the complete Bosch service portfolio. Identify and execute cross-selling opportunities, introducing additional Bosch services to create holistic, value-added solutions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Duties, activities, and responsibilities may change at any time with or without notice to meet the needs of the business. Qualifications Bachelor's degree in Business Administration, Marketing or related field; MBA is a plus. 10+ years of progressive experience in Client Account Management, Business Development, or a related role within the automotive, fleet management, or telematics industry. Demonstrated experience in developing and launching new products, services, or programs from concept to execution. Extensive network and established relationships with major national workshop chains Strong understanding of fleet management operations and telematics solutions. Exceptional negotiation, strategic planning, and C-level presentation skills. Entrepreneurial mindset with the ability to identify market opportunities and act on them decisively. Excellent project management skills, with the ability to manage multiple complex initiatives simultaneously. Additional Information All your information will be kept confidential according to EEO guidelines. Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable. Legal Entity: Bosch Service Solutions North America LLC

Responsibilities

Manage and grow critical fleet accounts while developing and launching new high-impact service products. Act as the primary relationship owner for major clients and serve as the subject matter expert for telematics solutions.