Senior Client Care Coordinator at Lauth Investigations International Inc

, , United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

High-Value Communication, Sales, Trust Building, Consultation, Closing, Pipeline Management, Emotional Intelligence, Tech Savvy, CRM, VOIP Dialers, Digital Signature Platforms, Investigative Sales, Outreach, Asset Recovery, Escheatment Process, Client Education

Industry

Security and Investigations

Description

The Opportunity We are looking for a Senior Client Care Coordinator who specializes in high-trust, high-value communication. This is not a standard telemarketing role; this is a forensic sales position. Lauth Investigations is a licensed Private Investigative firm. Our Return Assets Division locates individuals and businesses with significant dormant assets (unclaimed funds) held by government agencies and helps them navigate the complex legal bureaucracy to recover their money. Your job is simple but challenging: Locate the owner, build trust, and secure the recovery agreement. Why This Role is Different Most sales jobs require you to sell a product the customer has to pay for. In this role, you are selling money. You are contacting people to tell them you have found thousands of dollars belonging to them. The challenge? Skepticism. In a world of scams, your ability to articulate our credentials (licensed Private Investigators), build immediate rapport, and guide a claimant through the verification process is the key to a 6-figure income. Key Responsibilities Outreach: Conduct high-volume outbound calls to potential claimants using Company-provided skip-traced data. Investigative Sales: Verify you are speaking to the correct individual (the "Rightful Owner") by confirming old addresses and sensitive data points. Consultation: Educate claimants on the "Escheatment" process (how the state absorbs their funds) and explain Lauth’s contingency model (we only get paid if they get paid). Closing: Secure signed "Asset Recovery Agreements" and collect necessary ID verification documents. Pipeline Management: Manage a pipeline of 50+ active cases, following up with "warm" leads who need reassurance or family consensus. The Ideal Candidate The "Hunter" Mentality: You do not need a boss to tell you to make calls. You understand that in a 100% commission role, your activity directly equals your paycheck. Thick Skin: You will hear "Is this a scam?" 10 times a day. You must have the emotional intelligence to turn that objection into a conversation about credibility. Proven Closer: Minimum 2+ years in high-volume sales (Real Estate, Public Adjusting, Timeshare Recovery, or Recruiting preferred). Tech Savvy: Comfortable using CRMs (Salesforce/HubSpot), VOIP dialers, and digital signature platforms (DocuSign). Compensation & Structure This is a 100% Commission-Only (1099) position. We do not offer a base salary, but we offer the highest commission splits in the industry. Commission: You earn a significant percentage of the net fee Lauth collects. No Caps: There is no limit to how much you can earn. A single large claim (e.g., a $100k asset) can result in a $5,000+ commission check for you. Milestone Bonuses: Cash bonuses for "Fast Starts" (contracts signed in first 30 days) and quarterly volume targets. Zero Cost to You: We pay for the leads, the skip-tracing data, the CRM, and the dialer. You bring the talent; we provide the infrastructure. Why Join Lauth Investigations? Credibility: You aren't calling from a "boiler room." You are calling from a reputable, licensed Private Investigation firm with a visible track record. This makes closing significantly easier. Support: Once you get the contract signed, our Case Managers handle the legal filing, court dates, and paperwork. You just sell; we handle the bureaucracy. Freedom: Fully remote. Set your own hours (within standard business windows).

Responsibilities

The Senior Client Care Coordinator is responsible for conducting high-volume outbound calls to locate asset owners and secure recovery agreements. They must educate claimants on the asset recovery process and manage a pipeline of active cases.