MAKE AN IMPACT WITH NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

KNOWLEDGE AND ATTRIBUTES

• Advanced Project Management Expertise: Proven ability to plan, organize, and execute projects/programs from initiation to completion.
• Agile and SCRUM Proficiency: Deep understanding of Agile frameworks, including SCRUM, with certifications like CSM, SAFe, or equivalent preferred.
• Stakeholder Engagement: Strong ability to build and maintain relationships with internal stakeholders and external clients.
• Client Satisfaction and Escalation Management: Track record of managing client expectations to ensure high satisfaction levels, with the ability to resolve escalations effectively.
• Communication Skills: Excellent written and verbal communication skills, including the ability to communicate complex ideas clearly.
• Team Leadership: Exceptional team-building capabilities and the ability to lead in high-pressure environments.
• Strategic Thinking and Business Acumen: Advanced ability to balance business and financial constraints with strategic decision-making.
• Change Management and Problem-Solving: Advanced skills in managing project change and addressing challenges with innovative solutions.
• Influencing and Collaboration: Strong ability to influence stakeholders while adopting a collaborative approach.
• Industry Knowledge: In-depth understanding of industry trends, client domains, and relevant technologies.
• Attention to Detail: Excellent ability to manage urgent and complex tasks simultaneously with a focus on detail and accuracy.

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS

• Bachelor’s degree in business, project management, or a related field.
• PMP certification is required.
• Agile certifications (e.g., CSM, SAFe, PMI-ACP) are highly desirable.
• ITIL certification is beneficial.

REQUIRED EXPERIENCE

• Advanced demonstrated experience in project and program management, ideally in a multinational professional services environment.
• Proven expertise in Agile and SCRUM practices, with the ability to foster a culture of continuous improvement.
• Extensive experience in client engagement, balancing stakeholder expectations with business priorities.
• Advanced understanding of the project/program life cycle, including scope, cost, schedule management, and risk mitigation.
• Demonstrated ability to manage complex projects while adhering to change management best practices.
• Strong track record of managing project teams and driving successful delivery in dynamic, fast-paced environments.
  Workplace type:
  On-site Working

KEY RESPONSIBILITIES

• Lead and manage multiple concurrent standard or complex projects. For program management, oversee related projects aligned with strategic objectives.
• Drive end-to-end delivery of projects, from concept initiation to final implementation, ensuring quality, timeliness, and client satisfaction.
• Act as the primary point of contact for stakeholders, managing client expectations and escalations effectively.
• Deliver projects/programs in alignment with the as-sold solution, ensuring they stay within baselined budgets and meet quality and timeline requirements.
• Rigorously manage project scope, control changes, and oversee comprehensive risk and issue documentation.
• Establish and maintain clear communication with all stakeholders, ensuring transparency and alignment.
• Provide pre-sales support by collaborating with sales teams to scope, estimate costs, and develop proposals, including presenting the delivery approach during client pitches and tender processes.
• Identify new opportunities and influence sales by articulating the organization’s consulting and technical services offerings in strategic client conversations.
• Coordinate and delegate tasks across project teams, ensuring optimal resource allocation and task prioritization.
• Promote adherence to Agile practices, including SCRUM, across teams to enhance delivery efficiency and adaptability.
• Perform other related tasks as needed, contributing to the organization’s overall objectives.

Key Responsibilities

• Serve as the primary interface for all stakeholders, taking projects from original concept through final implementation, including seamless handover to operations (whether internal or the client’s support teams).
• Manage projects and programs within complex client environments, ensuring alignment with strategic goals and client expectations.
• Lead and oversee the delivery of multiple interrelated projects within a program, achieving business objectives while ensuring that strategic benefits are transitioned to the client organization.
• Collaborate and engage with senior client stakeholders, including those involved in program delivery, to ensure alignment with the client’s vision and objectives.
• Apply Agile frameworks, including SCRUM, to enhance team collaboration, adaptability, and delivery speed. Serve as a mentor for Agile practices, promoting continuous improvement and fostering a culture of innovation.
• Facilitate Agile ceremonies, including sprint planning, retrospectives, and daily stand-ups, ensuring that the team remains focused on goals and delivers incremental value.
• Utilize SCRUM expertise to manage cross-functional teams effectively, drive transparency, and ensure alignment with the Agile manifesto principles.
• Support scaled Agile implementations across larger programs, leveraging methodologies such as SAFe to coordinate multiple teams and stakeholders effectively