Senior Client Relationship Manager at Marsh

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Account Management, Service Delivery, Business Planning, Revenue Generation, Claims Negotiation, Insurance Industry Knowledge, Employee Benefits, Health And Benefits Consulting, Communication, Presentation, Analytical Thinking, Interpersonal Skills, Problem-Solving, MS Office Proficiency

Industry

Insurance

Description

Company: Mercer Description: Mercer Marsh Benefits is seeking candidates for the following position based in the Singapore office: Senior Client Relationship Manager We will count on you to: Deliver service within/exceeding clients’ expectations in the SME team. Build excellent relationships with your assigned portfolio of globally/regionally appointed corporate clients. Help prepare and implement business plans and goals. Build long-term relationships with key client decision makers. Monitor changes within client organizations to preserve and protect the Company's relationship with clients. Manage all aspects of account management and service delivery to clients. Identify revenue generation, growth, and other opportunities. Document successful account retention and defense strategies. Assist claims personnel in negotiating equitable claim settlements. Develop working relationships with insurers. Stay updated on new technical and product developments in the insurance industry. What you need to have: Bachelor’s Degree. Prior experience in Employee Benefits segment within the Broking/Insurance industry. Strong domain knowledge, and client management experience in health and benefits consulting. Strong oral and written communication skills and presentation skills. Analytical, critical thinking, good interpersonal and problem-solving skills. MAS qualification is required for this role. What makes you stand out: Proficient with MS Office (Outlook, Word, PowerPoint, and Excel). General knowledge of Compensation & Benefit practices (employee benefit underwriting, health care management, flexible benefits, and alternative funding). Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Responsibilities

The Senior Client Relationship Manager will be responsible for delivering service exceeding client expectations within the SME team and building excellent, long-term relationships with assigned corporate clients and key decision-makers. This role involves managing all aspects of account management, identifying growth opportunities, assisting with claim settlements, and developing relationships with insurers.