Senior Client Service Officer - Manly Local Court at NSW Department of Communities and Justice
Manly NSW 2095, , Australia -
Full Time


Start Date

Immediate

Expiry Date

30 Jul, 25

Salary

92701.0

Posted On

19 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Human Resources/HR

Description
Responsibilities

YOUR ROLE

You will provide complex administrative services to meet statutory obligations and deliver high quality and professional services to clients and stakeholders of a court registry. The role supervises staff, allocates resources and provides ‘hands-on’ training and guidance.
You may be required to perform some quasi-judicial and procedural functions.

WHAT YOU’LL DO

In this role, you will be responsible for:

  • Providing complex and high-quality administrative services within a court location
  • Liaising with a wide range of internal and external clients
  • Preparing accurate court orders, reports and correspondence
  • Supervising, guiding, training and providing support to a team
  • Effectively allocating resources to achieve daily goal
  • Managing complex inquiries and provide procedural assistance to clients and staff including researching, interpreting legislation, policy and court procedures

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

  • Tell me about a time at work when you provided feedback to someone after that person performed poorly.
  • We’ve all faced the situation of needing to adjust our plans because of unforeseen circumstances. Tell me about a time this happened to you and how you accommodated the changes
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