Senior Client Service Officer, Orange Local Court, Clerk Grade 3-4 at NSW Department of Communities and Justice
Orange NSW 2800, , Australia -
Full Time


Start Date

Immediate

Expiry Date

16 Sep, 25

Salary

92701.0

Posted On

17 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Collaboration, Travel, It, Motor Vehicle, Legislation

Industry

Human Resources/HR

Description

Division: Courts Tribunals and Service Delivery
Location:Orange, NSW, AU, 2800

Req ID: 76294

  • Location: Orange
  • Ongoing - Full-Time (35 HPW)
  • Clerk Grade 3/4, base salary ($84,659 - $92,701), plus employer’s contribution to superannuation and annual leave loading

THE WELCOME EXPERIENCE

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

Responsibilities

YOUR ROLE

The role delivers complex administrative services to meet legal obligations and ensure high-quality client support. It involves supervising a small team, providing hands-on training, and managing resources effectively. As a Registrar or Deputy Registrar in a court registry, the role may also perform quasi-judicial and procedural functions.

WHAT YOU’LL DO

  • Provide training, supervision and support to team members and deals with complex enquiries.
  • Identify, prioritise tasks and allocate resources to meet daily goals.
  • Ensure output of team is accurate, compliant with time standards and responsive to client needs
  • Contribute to the development and implementation of initiatives that aim to improve work practices.
  • Adapt to work in different jurisdictions.
  • Interpret and apply departmental policies and practices such as Bullying/Harassment prevention, EEO, EAPS, Code of Conduct, WH&S, Ethical Work Practices, Disability Awareness, ATSI Strategies.

ROLE REQUIREMENTS

  • Candidates must hold a valid Australian Driver’s Licence.
  • The successful candidate must be willing to travel to other locations within the hub. At times this may include overnight stays. A departmental motor vehicle will be provided when available and the appropriate allowances paid for travel.
    Download the role description.
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    To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
    We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

  • Targeted Question 1 – When have you had to assist others to adhere to legislation or a code of conduct? What happened? How was it resolved? (300 words)
  • Targeted Question 2 - Describe a situation at work that was challenging? What did you do and why? What did you learn from the situation. (300 words
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