Senior Client Services Officer - CT&SD - Court Services - Illawarra South R at NSW Department of Communities and Justice
CN2, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

07 May, 25

Salary

82193.0

Posted On

27 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Training, Mentoring, Addition, Difficult Situations, Strategic Thinking, Coaching

Industry

Human Resources/HR

Description

ESSENTIAL REQUIREMENTS

  • Current Drivers Licence and be willing to travel
    For more information view the role description here

INCLUSION AND DIVERSITY LIES AT THE HEART OF HOW WE RECRUIT:

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
If you’ve got a question about applying or you require an adjustment within the recruitment process, please contact george.karageorgopoulos@dcj.nsw.gov.au or call or (02) 8688 0279 and advise us of your preferred method of communication.
If you are looking for more information about workplace adjustments at DCJ, please visit our Careers site.

Responsibilities

ABOUT THE ROLE

  • As a Senior Client Service Officer, you will provide complex administrative services to meet statutory obligations and deliver high quality and professional services to clients in a busy courthouse environment. The role supervises staff and provides ‘hands-on’ training, learning support and capability development of staff and promotes a positive inclusive work culture.
  • The role may be a Registrar, Deputy Registrar or Senior Client Services Officer in a court registry and will be required to supervise a large team and effectively allocate resources to meet the Department’s requirements. The role may be required to perform some quasi-judicial and procedural functions.
  • The role requires a commitment and ability to be able to prioritise and ensure the efficiency and client standards are met in a busy court.

APPLYING FOR THE ROLE

For your application to be considered, please apply via the Department of Communities and Justice Careers page and answer the two pre-screening questions:

  • Describe how you coached a direct report to successfully perform a challenging aspect of their job.
  • Working with others usually involves some give and take. Describe a time when you worked out an agreement with a peer or team member.
  • Attach your resume that sets out your work experience as relevant to the role (maximum three pages)
  • Attach a cover letter that sets out your work experience as relevant to the role (maximum one page)
  • Nominate your preferred location between:
  • Campbelltown
  • Picton
  • Sutherland
  • Wollongong
  • Port Kembla

Capacity to work in an environment that may involve potential exposure to psychosocial hazards related to the range of services provided in a court environment. Click here for more Information about accepting a role within Court Services.
For inquiries about the role, please contact: Paula Mulheron, Senior Manager, Registrar Campbelltown Local Court – (02) 46299619 or 0436663945 or paula.mulheron@justice.nsw.gov.au
Closing date: 11:59pm on Wednesday, 7 May 2025

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

In addition to the essential requirements of the role, you will have experience in:

  • Providing high quality clerical and administrative support in a fast-paced environment;
  • Working collaboratively with a wide range of stakeholders and the ability to quickly adapt to changing situations and priorities;
  • Managing a large team, providing training and support, allocating resources.
  • Strategic thinking and the ability to juggle competing priorities and deal with difficult situations.
  • Engaging, coaching, mentoring, developing and inspiring future leaders
  • Contributing to the development and implementation of initiatives that aim to improve work practices in a busy court environment.
  • Adapting to work in different jurisdictions and interpret legislation and appl
Loading...