OVERVIEW

We are seeking a highly organised and professional Senior Receptionist to join our team. This pivotal role requires a friendly and efficient individual who will be the first point of contact for our clients and visitors. The Senior Receptionist will manage a variety of administrative tasks, ensuring the smooth operation of our front desk while providing exceptional customer service.

REQUIREMENTS

• Proven office experience with a strong background in administrative roles.
• Excellent computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organisational skills with the ability to multitask effectively in a fast-paced environment with the ability to manage and prioritise multiple requests.
• Exceptional typing skills with attention to detail for accurate data entry.
• Ability to work with guidance and to know when initiative is needed.
• Demonstrated clerical experience with a focus on maintaining confidentiality and professionalism.
• Familiarity with booking platforms such as Acuity and Cliniko is advantageous but not essential.
• Strong interpersonal skills with the ability to communicate effectively at all levels. If you are a proactive individual who thrives in an administrative role and possesses the necessary skills, we encourage you to apply for this exciting opportunity as a Senior Administrator/Receptionist.
  Job Types: Part-time, Permanent
  Pay: £14.50 per hour
  Expected hours: 18 per week

Language:

• English (required)

Work Location: In perso

• Greet and assist clients and visitors in a professional manner, ensuring a welcoming environment.
• Manage incoming calls with excellent phone etiquette, directing calls to the appropriate personnel.
• Maintain an organised reception and clinic, including managing cleaning schedules, ensuring the clinic space is kept functional etc.
• Perform data entry tasks accurately and efficiently, ensuring all information is up to date.
• Booking appointments and managing payments.
• Utilise Microsoft Office and booking platforms for various administrative tasks, including document preparation, creating invoices and communication.
• Handle clerical duties such as filing, photocopying, and maintaining office supplies inventory.
• Assist with bookkeeping tasks and monthly finances.
• Collaborate with other clinicians and health professionals to ensure seamless communication to support the clinic.
• Other administrative duties as required.