Senior Clinical Informatics Analyst - Epic Pharmacy at Stanford Health Care

Palo Alto, California, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

88.14

Posted On

14 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Epic Willow Certification, Clinical Research Support, Protocol Configuration, Workflow Implementation, Documentation Maintenance, Issue Resolution, Application Support, Analytical Assistance, Collaboration, Data Analysis, Communication, Interpersonal Skills, Problem Solving, Health Care Knowledge, Epic Software Knowledge

Industry

Hospitals and Health Care

Description

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) At Stanford Health Care, you’ll have the opportunity to work at a leading academic medical center that champions patient safety, innovation, and research excellence. Join a multidisciplinary team where your expertise ensures rigorous protocol implementation and high-quality patient care. As a Sr. Clinical Informatics Analyst, you’ll be supported by an organization that truly invests in your growth. You’ll have access to internal mobility opportunities, annual education funds, and professional development programs that help you continue to advance in your career. We offer a strong benefits package, including paid time off, parental leave, 403(b) matching, tuition reimbursement, health and dental coverage, paid holidays, disability benefits, and even pet insurance. What You’ll Do: • Collaborate with nurses, pharmacists, and oncology providers to validate regimen accuracy and ensure real-world workflow practicality. • Ensure compliance with institutional standards, regulatory requirements, and study-specific guidelines. • Troubleshoot and resolve issues related to protocol configuration and order workflows to minimize disruption to trial operations. • Participate in testing and validation of new protocols before deployment to production. • Maintain thorough documentation of build processes and version control for investigational studies. • Work across Epic application teams to maintain build standards, adhere to style guides, and follow best practices. • Adhere to project timelines and deliverables for protocol implementation. What We’re Looking For: • Previous Epic Willow Inpatient/Ambulatory/Specialty Certification (or willingness to obtain). • Prior experience in supporting clinical research or investigational drug studies. This is a Stanford Health Care job. A Brief Overview In collaboration with appropriate clinical departments, relevant support departments, and information technology, the Sr. Clinical Informatics Analyst supports the core functions of the enterprise clinical information systems to enable cost-effective, high quality, efficient, and safe patient care. This position assists physicians, nurses, and other clinicians with issue resolution related to the electronic health record (EHR) and other clinical applications. The Sr. Clinical Informatics Analyst supports core functions of the health system's applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned systems under the minimal guidance of senior members of the team. The position will have a good understanding of Epic modules, ancillary systems, and health system operations. Locations Stanford Health Care What you will do Act as second level of support and triages system problems within the department’s workflow, policies and procedures Assist in the implementation of medium complexity tools and workflows Collaborate with other senior members of the team in managing the resolution of problems and implementation of changes to the department’s information systems Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests Perform daily monitoring of applications in production use Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases Modify tables/master files, make additions and changes under the direction of senior team members Implement changes using documented procedures that are compliant with department’s policies and procedures Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution Work with and mentor junior staff members to document workflows Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications Participate in team and cross-team meetings and maintain appropriate meeting records Education Qualifications Bachelor's Degree Nursing Bachelor's degree (or foreign equivalent) in Pharmacy, Nursing or Medicine. Relevant clinical application certification preferred. Experience Qualifications 5 or more years of progressively responsible and directly related work experience Required Knowledge, Skills and Abilities Mid-level Microsoft Office skills Ability to diagnose and resolve routine technology problems Ability and desire to learn to resolve specialized and advanced technology problems Ability to establish a set of tasks and activities associated with an intended outcome and timeline Ability to take action consistent with available facts, constraints, and anticipated consequences Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions Ability to develop new skills and teach others Ability to collaborate and build consensus with stakeholders Ability to understand and adhere to operational standards, policies, and procedures Ability to identify risks and issues Ability to develop solutions for new and unfamiliar challenges Ability to analyze data, draw conclusions and interpret results Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate Knowledge of current issues and trends in health care and clinical operations in a health care system Knowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a health care setting These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $66.52 - $88.14 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Responsibilities

The Senior Clinical Informatics Analyst collaborates with clinical staff to ensure protocol accuracy and compliance while troubleshooting issues related to clinical workflows. They also participate in testing and validation of new protocols and maintain documentation for investigational studies.