Senior Clinical Manager at Croí Health

Norwell, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

135000.0

Posted On

06 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Excellence, Regulatory Compliance, Survey Readiness, Patient Satisfaction, Symptom Management, Interdisciplinary Collaboration, Referral Conversion, Admissions, Census Growth, Team Supervision, Performance Metrics, Staff Retention, Labor Productivity, Cost Of Care, Operational Efficiency, Data Analysis

Industry

Hospitals and Health Care

Description

Why Croí Health? Croí Health is a mission-driven, non-profit organization providing home health, palliative, hospice, and wellness services across 27 communities, from Milton to Plymouth. Consistently earning five-star CMS ratings, we lead with innovation, quality, and heart. Join us and make a difference every day—because here, caring is more than what we do, it’s who we are. Croi Health is seeking an experienced, strategic, and mission-driven Clinical Senior Manager – Hospice to join our leadership team during an exciting period of growth and operational transformation. This position is based out of our office, located in Norwell, MA. This is not just a clinical leadership role — it is a key position in shaping the future of our hospice program. You will partner closely with operations, business development, and medical leadership to ensure exceptional patient care while supporting sustainable growth toward a 300 average daily census. If you thrive at the intersection of clinical excellence, operational discipline, and team leadership, this role offers the opportunity to make a lasting impact. Compensation: 130,000 - 135,000 based on experience What You’ll Do: Champion Clinical Excellence Ensure regulatory compliance and survey readiness Maintain 5-Star patient and family satisfaction performance Improve symptom management and reduce avoidable hospitalizations Lead interdisciplinary collaboration Drive Growth & Access Partner with intake and business development to improve referral conversion Remove barriers to timely admissions (24–48 hour target) Support census growth strategy toward 300 ADC Lead & Develop Teams Supervise hospice clinical leaders and/or senior clinicians Drive accountability and performance metrics Maintain ≥95% staff retention Mentor emerging leaders and build succession strength Support Financial Sustainability Manage labor productivity and cost of care Understand and improve hospice margin drivers Partner with Director to ensure operational efficiency What We’re Looking For: Required: Active RN license (BSN required, MSN preferred) 5+ years hospice clinical experience 3+ years leadership experience Strong Medicare hospice regulatory knowledge Preferred: CHPN certification Experience in high-growth hospice organization Comfort with data, KPIs, and financial performance metrics Why Croi Health? 5-Star quality focus Growth-oriented leadership culture Mission-driven organization serving our community Executive alignment around transparency and collaboration Opportunity to shape the next phase of hospice expansion If you are ready to lead with both heart and discipline — we want to meet you. Croí Health complies with applicable federal and state civil rights laws and does not discriminate, exclude people or treat them less favorably because of race, color, creed, religion, national origin (including limited English proficiency and primary language), sex (including sex characteristics, including intersex traits, pregnancy, or related conditions, sexual orientation, gender identity and sex stereotypes), age, disability (including mental illness and substance abuse disorders), genetic material, veteran status, communicable disease, natural or protective hairstyles or any combination, thereof with regard to admission, access to treatment or employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Responsibilities

This role involves championing clinical excellence by ensuring regulatory compliance, maintaining high patient satisfaction, and leading interdisciplinary collaboration to improve patient outcomes. The manager will also drive growth by partnering on referrals, supporting census growth toward 300 ADC, and leading/developing clinical teams.