Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.
The Senior Instructor/Trainer will be responsible for effective delivery of training programs across the organization. You will keep abreast of various training delivery techniques, business processes, products and systems. You will assist in the designing, managing, implementing and evaluating of training programs to prepare high quality and highly competent team members for meaningful contributions in the workplace.

REQUIRED QUALIFICATIONS:

• Nursing license (RN) in state of residence
• 1+ years of experience using electronic health care software, such as authorizations systems, case management systems or an electronic health records
• 1+ years of experience providing direct training in a variety of settings, such as live classes, 1-to-1 training and virtual training
• Demonstrated proficiency with Microsoft Office applications (Outlook, PowerPoint, Word, Excel)
• Ability to travel up to 50% within Texas and outside of the market as needed
• Valid driver’s license, reliable transportation and current automobile insurance
• This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor’s diagnosis of disease

• Conducts training and education programs for providers, clinic operations, administrative departments, physician partners, and vendors as assigned
• Participates in a team that designs, manages, and implements staff development, medical management, and clinical staff competency programs incorporating appropriate adult learning principles
• Leverages creativity and utilizes a wide variety of methods to present education and training programs
• Provides solid coaching and mentoring to learners for specific behavior and skill development utilizing effective feedback and motivational support techniques
• Follows plan for professional development and actively seeks out opportunities to increase expertise in education and adult training programs
• Complies with approved corporate policies and procedures
• Provides excellent customer service and monitors quality service
• Serves on corporate committees, task forces, and/or work groups
• Other duties may be assigned based on business needs
  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.