AWS will be the primary cloud platform for this role. The engineer should also have a good working knowledge of other major cloud platforms such as Microsoft Azure and/or Google Cloud Platform (GCP), as some of our clients operate on these platforms or have hybrid/on-premises environments that integrate with our services.The role focuses on production reliability, cloud infrastructure, automation, observability, security, incident management, disaster recovery, performance, cost optimization, and continuous improvement.
- What We're Looking ForRequired10+ years of IT/infrastructure engineering experience, with at least 5+ years of strong hands-on AWS experience.
- Deep hands-on experience designing, implementing, troubleshooting, and supporting production AWS environments.
- Strong knowledge of Linux/Unix administration, OS configuration, troubleshooting, and shell scripting.
- Strong understanding of AWS networking, security, cloud architecture, and high-availability principles.
- Strong experience with Terraform / Infrastructure as Code.
- Strong scripting and automation skills using Python and/or Shell.
- Experience with Docker and Kubernetes/EKS.
- Experience with CI/CD, DevOps, and SRE practices.
- Experience with monitoring, logging, and observability platforms such as Splunk, CloudWatch, and OpenTelemetry.
- Strong experience managing high-severity production incidents and performing deep technical RCA.
- Experience with DR, BCP, RTO/RPO, and resilience solutions.
- Experience with messaging middleware, particularly IBM MQ, ActiveMQ, or JMS.
- Experience with cloud security, vulnerability remediation, audit, and compliance.
- Experience with AWS cost optimization / FinOps.
- Working knowledge of Azure and/or GCP.
- Experience working in regulated, enterprise, and client-facing environments.
- Strong communication and stakeholder-management skills.
- Ability to work across Application, Infrastructure, Architecture, Security, Network, DBA, and Product teams.
- Willingness to participate in on-call rotations and critical production support activities.
- Preferred / Differentiating SkillsAWS Solutions Architect / DevOps Engineer certification.
- Strong SRE experience.
- Automated remediation / self-healing infrastructure.
- Multi-region AWS architecture.
- Hybrid cloud and on-premises integration experience.
- Experience migrating legacy applications/infrastructure to AWS.
- Strong experience with ECS, EKS, MSK/Kafka, OpenSearch, and event-driven architectures.
- PostgreSQL administration, upgrades, and migrations.
- Demonstrated delivery of significant AWS cost reductions.
- OpenTelemetry and distributed tracing experience.
- Experience using GenAI for engineering and operational productivity.
- Experience operating large-scale, business-critical, client-facing platforms.
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