Senior Cloud Engineer at Kordia

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

0.0

Posted On

09 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Kubernetes, Azure, AWS, Cloudflare, Zscaler, Containerization, Cloud Security, IT Automation, Troubleshooting, API Management, Microservices, Networking, SLA Management, Solution Design, Monitoring, Observability Tooling

Industry

Telecommunications

Description

For more than 65 years, we’ve been keeping New Zealanders and their businesses safe, connected and ready for the future. We operate across New Zealand, Australia and the Pacific, delivering mission-critical technology spanning cloud, cyber security, broadcasting, maritime communications and critical communications infrastructure. Backed by a team of 450+ experts, we’re trusted by some of New Zealand’s largest organisations to protect what matters most. Ko tā mātou mahi - About the role This role sits at the centre of how we deliver cloud outcomes for our customers. As a Cloud Engineer, you will implement and support cloud environments that are secure, scalable, and fit for purpose, with elements of design and build work also required. You'll take ownership of the implementation and ongoing support of cloud solutions, ensuring they perform reliably in real-world conditions. This is a hands-on role where your technical judgement, attention to detail, and ability to solve complex problems will directly influence customer outcomes and long-term platform performance. Ko tō mahi – What you will do You’ll support and maintain cloud solutions including Kubernetes, Azure, AWS, Cloudflare and Zscaler environments, contributing to both ongoing managed services and occasional project delivery. Your focus will be on ensuring customer environments remain secure, reliable, and performant, while maintaining strong alignment to customer needs and commercial outcomes. Key responsibilities include: * Supporting and maintaining Kubernetes platforms and containerised workloads, ensuring availability, performance, security, and operational excellence * Supporting and maintaining cloud and cloud securitysolutions across Azure, AWS and Cloud Security * Managing cloud environments through proactive monitoring, health checks, maintenance, and continuous improvement activities * Resolving customer issues and restoring services in line with SLAs * Working on customer support tickets and preparing monthly service reports * Maintaining accurate documentation and contributing to customer knowledge bases * Ensuring all solutions meet security, compliance, governance, and architectural standards * Contributing to solution design to ensure scalability, security and performance * Supporting sales and customer engagements by identifying opportunities and providing technical input * Researching emerging technologies and contributing to innovation, automation and service improvement * Collaborating with Solutions Consultants and technical teams to deliver assigned project milestones and deliverables * Rostered 7x24 on –call support rotation (typically very low call-out rate) Nā tōu rourou - What you will bring * Proven experience supporting and administering Kubernetes environments * Experience with container technologies, Kubernetes networking, ingress controllers, storage, and observability tooling * Proven experience with cloud solutions(Azure AZ-104 required) * Strong understanding of containers, APIs, microservices, networking and cloud security * Experience in IT automation and modern operational practices * Background in managed services and SLA-driven environments * Strong troubleshooting and problem-solving skills, with the confidence to make sound technical decisions * Ability to balance technical quality with customer and commercial outcome * A tertiary qualification in technology, or equivalent practical experience Nōu te rourou – Why join us? This is a role where your technical decisions have real impact. You’ll work across complex customer environments, shaping cloud solutions that need to perform, scale and stay secure in production. You’ll be part of a team that values deep expertise and practical delivery. There’s scope to influence solution design, contribute to innovation, and stay close to emerging technologies while working across both Azure and AWS. We also offer: * Matched employer superannuation contribution up to 5% * Learning and development budgets to support certifications and ongoing technical growth * Opportunities to work across diverse cloud environments and customer challenges * Hybrid working that supports focus and flexibility * Clear internal pathways to grow your capability and career * Access to a broad network of technical specialists across Kordia * Enhanced parental leave and wellbeing support

Responsibilities

Implement and support secure, scalable cloud environments across Kubernetes, Azure, and AWS to ensure high performance and reliability. Manage ongoing cloud operations, resolve customer issues within SLAs, and contribute to solution design and innovation.