At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.
Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.
From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

As Senior Cloud Engineer, you will be asked to:

• Lead project activities, including solution demonstrations, workshops, and the preparation of design and as-built documentation
• Conduct technical feasibility studies, and system configurations, and deliver solution presentations to technical and client executives.
• Stay up to date of the latest innovations in Cloud, AI, Automation & Modern workplace technologies to serve as a subject matter expert to clients and internal teams.
• Ready to engage and support other team members by learning new technologies and skills
• Provide Technical leadership and escalation to Technical Architect and Cloud Engineers
• Lead the customer workshop and confidently present and discuss the technical and commercial aspects of the solution
• Design, document and implement various cloud projects for existing and/or new customers
• Provide proactive support to ensure the customer’s environment is running smoothly and assist in resolving issues by adhering to customer SLAs
• Identify and troubleshoot issues related to cloud infrastructure, applications, and services, ensuring timely resolution to minimize impact on business operations.
• Document incidents, resolutions, and best practices to build a knowledge base and facilitate continuous improvement.
• Raise required changes and prepare for change approval as per customer request
• Proactively maintain the customer environment from a monitoring, backup and patching perspective
• Assist with project implementation, updating as-built and design documentation
• Monitor the health and performance of cloud infrastructure and services, including virtual machines, storage, networking, security and PaaS services
• Collaborate with internal team and client to address technical issues and requirements
• Stay up to date on the latest Microsoft Azure features, updates, and best practices to serve as a subject matter expert to clients and internal teams.
• Engage and support other team members by learning new technologies and skills.

This role requires some on-call shifts on a distributed roster, you must be flexible in your availability.