Senior Cloud Operations Engineer I

at  Varicent

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2023 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody’s, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:

• Innovate with Purpose: Build impactful solutions for customers worldwide.
• Join Excellence: Work in a diverse, collaborative, and innovative team.
• Shape the Future: Lead in redefining revenue optimization.
• Grow Together: Unlock your potential in a supportive environment.

Join us at Varicent—where your talent and ambition meet limitless opportunities for success!

TECHNICAL SKILLS

• Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience with 4+ years of professional experience in a CloudOps / DevOps role.
• Experience with supporting, maintaining and developing on cloud platforms such as Amazon Web Services, Azure, and IBM.
• Experience in automation and software development, with proficiency in one of more programming languages (Scripting language, Python, etc.).
• Previous experience with client-facing production services and incident management.
• A track record of being able to learn innovative technologies and frameworks.
• Hands on experience with CI/CD pipeline development and management.
• Good knowledge of infrastructure and application performance monitoring solutions.
• Working knowledge of RDP, SSH, TLS
• Well versed in core networking concepts, IP space, DNS, VPN.
• Experience working with enterprise databases.
• Strong technical knowledge in Linux and Windows server (physical and containerized deployments and management).
• Experience in Container application implementation and troubleshooting with Docker Engine, images, etc. and Docker Management Utilities (Kubernetes).
• Strong knowledge in Service Monitoring & Log Management Tools.
• Strong knowledge in Application Performance Monitoring (APM) (Health service dashboards, KPI’s and metrics).
• Strong knowledge in various communication technologies and platforms

WANT TO LEARN MORE ABOUT US? CHECK OUT THESE RESOURCES BELOW:

• Varicent Blog
• Varicent Careers Blog
• Varicent LinkedIn Page
• Varicent X Page
• Varicent Instagram Page
• Varicent Facebook Page
  Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process, please email accomodations@varicent.com
  Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact.
  Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com
  Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact

• Lead infrastructure service requests towards customer focused resolution and improvements.
• Continually monitor and tune application infrastructure and services to assure optimal performance, availability, and utilization of resources.
• Work with application teams to automate application configuration, setup and deployment.
• Provide technical solutions to automate processes or functions to improve business operations.
• Engineer, deploy and support releases, enhancements, and upgrades or new services throughout nonproduction and production environments.
• Be flexible and adjust your working hours as needed to align with other global Cloud teams ensuring close team collaboration and workflow continuity throughout our support zones.