Senior Cloud Solution Architect - AI Business Process at Microsoft

, , United States -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

0.0

Posted On

23 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Technologies, AI Business Process, Customer Satisfaction, Technical Project Leadership, IT Consulting, Systems Administration, Network Operations, Software Development, Technology Solutions, Architecture, Dynamics 365, Power Platform, Copilot Studio, Technical Certification, Customer-Facing Role, IP Creation

Industry

Software Development

Description

Customer Centricity Customer Satisfaction: Drive positive Customer Satisfaction and become a trusted advisor to customers by leveraging AI Business Process (Dynamics 365, Power Platform, and/or Copilot Studio) expertise to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes. Learn It All: Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals. Accelerate customer outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customers transformation journey. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience? Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 6+ years experience working in a customer-facing role. 6+ years experience leading technical projects. Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). 1+ year experience customizing, troubleshooting, and deploying Copilot Studio with one or more demonstratable production deployments

Responsibilities

Drive positive customer satisfaction and become a trusted advisor by leveraging AI Business Process expertise. Engage in relevant communities to share expertise and help accelerate customer transformation journeys.