ABOUT US

IP Pathways is a premier Managed Service Provider (MSP) delivering cutting-edge IT solutions and unparalleled service. We turn IT into a strategic investment, helping businesses move faster, innovate, and gain a competitive edge.
Summary
IP Pathways is searching for a highly experienced and dynamic Senior Cloud Infrastructure
Engineer to join our exceptionally talented and growing team! Our ideal candidate will possess advanced
knowledge of enterprise storage systems, Microsoft servers, Linux servers, virtualization technologies
(VMware and KVM), and various backup & disaster recovery products. This position is based out of our
Urbandale, Iowa office. This role offers the opportunity to work with several different technologies
including in-house IP Pathways platforms used by customers and partners. This role is a salaried, full-time position and will be offered a convenient and flexible work schedule.

REQUIREMENTS

• Advanced or expert level knowledge and hands-on experience installing, configuring, administering and troubleshooting NetApp and other storage systems
• Advanced or expert level knowledge and hands-on experience installing, configuring, administering and troubleshooting Linux operating systems
• Experience with writing and maintaining scripts in either bash or python
• Solid understanding of databases (e.g. PostgreSQL, MySQL/MariaDB) including the ability to independently install, configure, administering and troubleshoot
• Understanding of networking concepts and basic configuration, including DNS, DHCP, VLANs, subnets, VPNs, routing and firewalls
• Ability to successfully execute on strategic Systems Engineering projects as assigned from end-to-end (design, implementation, support) ensuring that solutions, when implemented, meet the needs and functional requirements of the client
• Ability to articulately communicate (both written and verbal) to all levels of client staff including at the executive level
• Ability and willingness to achieve and maintain relevant certifications and accreditations as well as to remain current with related industry standards and trends
• Ability to articulately communicate (both written and verbal) to all levels of client staff including at the executive level
• Ability and willingness to rack servers, switches and other data center equipment as needed
• Ability and willingness to work a flexible schedule to perform implementation and support activities
• Participate in 24x7 rotating on-call schedule
• Proficiency with MS Office products including Word, Excel, PowerPoint, Outlook and Visio

PHYSICAL ABILITIES REQUIRED

• Ability to rack servers, switches, and other datacenter equipment, as needed.
• Ability to work on your feet or at a desk for extended periods of time, as needed.

WHY IP PATHWAYS?

IP Pathways is an expert provider of hybrid IT solutions for small, medium and enterprise companies by delivering world-class engineering services supported by high-touch customer service. Here are just some of some of the great reasons to work at IP Pathways:

• Competitive benefits: Lucrative healthcare benefits and 401k with company match.
• Work/life balance: IP Pathways believes in enabling families to be families. Weproudly offer flexible and accommodating work schedules to meet your family’sneeds and obligations.
• Ongoing training: Looking for a company who will consistently invest in developingyour skills? IP Pathways will help you continue your educational pursuits andprovide opportunities to become certified in some of the most sought-after technologies.

NEXT STEPS

If you are looking for a challenge and want to join a culture of technical excellence and customer dedication, please apply online today!

Duties and Responsibilities include but are not limited to the following:

• Install, upgrade, configure, and support various infrastructure supporting IP Pathways cloud anddata center services:oLinux servers (Ubuntu and CentOS/RHEL)oNetApp storage systemsoWindows serversoVarious backup and disaster recovery technologies
• Support IP Pathways data center and cloud services
• Monitor, maintain, and secure infrastructure and services
• Develop, improve, and implement processes and procedures for data center infrastructure andservices
• Collaborate with other IP Pathways teams, customers, and partners on technical initiatives andsupport
• Lead customer onboarding for IP Pathways services
• Participate in security and compliance audits, ensuring timely remediation
• Create and maintain highly detailed infrastructure documentation, including systems diagramsand architectural assessments for support, audit, compliance, and disaster recovery purposes
• Maintain superior communication with internal project teams, ensuring constant awareness ofproject and ticket statuses and potential project impediments/risks