Senior Cloud Team lead at NTT DATA

Plano, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Operations Management, Incident Management, Change Management, Problem Resolution, AWS, Azure, GCP, OCI, DevOps, Infrastructure-as-Code, Automation, Scripting, Cloud Security, Cost Optimization, CI/CD, Containerization

Industry

IT Services and IT Consulting

Description

Lead, mentor, and develop a team of cloud engineers and administrators. Allocate resources, manage schedules, and ensure adherence to SLAs and KPIs. Conduct regular team meetings, performance reviews, and training sessions. Cloud Operations Management Provide oversight for the daily operations, incident management, change management, and problem resolution across customer cloud environments (AWS, Azure, GCP, OCI). Supervise deployment, maintenance, and optimization of cloud infrastructure following best practices and security standards. Ensure monitoring, backup, patching, and disaster recovery configurations are properly implemented. Conduct root cause analyses for critical incidents and drive corrective/preventive actions. Customer/Stakeholder Engagement Act as escalation point for customers during incidents or critical issues. Participate in client meetings, provide technical guidance, and support cloud solution discussions. Prepare and present operational reports, incident summaries, and optimization recommendations. Automation & Continuous Improvement Oversee the development and implementation of automation tools/scripts for provisioning, configuration management, monitoring, and reporting. Identify areas for operational improvement and cost optimization. Advocate and implement DevOps and Infrastructure-as-Code (IaC) philosophies. Bachelor's degree in Computer Science, Engineering, Information Technology, or related field. At least have AWS and Azure Cloud certifications. AWS Certified Solutions Architect / SysOps Administrator Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert Google Professional Cloud Architect or Associate Cloud Engineer Oracle Cloud Infrastructure Architect Associate/Professional Primary: AWS Lead Secondary: Azure (P) + GCP (S) + OCI 12+ years' experience in Cloud operations/administration, with proven experience on AWS, Azure, GCP, and OCI (at least strong in 2, working knowledge in all). 4+ years' experience in a technical team lead, supervisory, or project management role. Experience with managed services, NOC/SOC operations, or MSPs. Deep hands-on knowledge in architecture, deployment, monitoring, and troubleshooting in major public cloud platforms (AWS, Azure, GCP, OCI). Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools (Terraform, CloudFormation, ARM templates, etc.). Familiarity with cloud-native security best practices (IAM, network security, data encryption, etc.). Proficiency in scripting languages (Python, Bash, PowerShell, etc.). Expert in ServiceNow ITSM Expert in Cloud Cost Optimization. Familiar with Apptio Cloudability. Familiarity in AppGate SDP, Qualys TotalCloud, Qualys Patch Management, Qualys CSAM, CrowdStrike, Palo Alto NGFW, etc. Ability to analyze logs and monitor performance using native tools (CloudWatch, Azure Monitor, Stackdriver, OCI Monitoring, etc.) Strong understanding of backup strategy, disaster recovery, and high-availability architecture. Be able to support customer remote file service in Azure File Share in Azure Gov Cloud. Have strong expertise in multi-cloud security compliance, data encryption, network security, user access control, private endpoint setup, etc. Ensure all managed environments are operated according to organizational policies, compliance frameworks, and industry best practices. Collaborate with security teams for vulnerability management, cloud security compliance, and incident investigation. Be able to support Microsoft Sentinel integration with each cloud.

Responsibilities

Lead and mentor a team of cloud engineers while overseeing daily operations and incident management across customer cloud environments. Ensure adherence to SLAs and KPIs, and drive continuous improvement through automation and operational enhancements.