SENIOR COLLECTIONS AND BILLING ANALYST

New Hyde Park, NY
Note: This job is a full-time, in-person position based out of our New Hyde Park, NY corporate office. This is NOT a remote position.
Pay: $70,000.00-$75,000.00 annually
About Us: With 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members.

Why Choose Us: At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include:

• Employee Recognition Programs: We acknowledge and celebrate your contributions.
• Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.
• Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.
• Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.
• Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.
• Mileage Reimbursement: We make sure you’re compensated for your business travel.
• Opportunities for Professional Growth and Development: Empowering you to thrive and grow.
• Employee Assistance Program: Supporting the well-being of you and your family.
• Perks Program: Exclusive deals and offers on products, services, and experiences you need and love.

Job Summary: The Senior Collections and Billing Analyst is responsible for managing complex billing and collections processes, providing advanced financial analysis, and ensuring revenue accuracy. This role involves research and an in-depth analysis of accounts, resolving billing discrepancies and outstanding balances. The Analyst collaborates with departments to improve billing accuracy, ensure timely billing, and streamline collection processes. The ideal candidate needs to be an exceptional problem solver that has a keen eye for trending issues, analysis, and treating each dollar as if it was their own.

QUALIFICATIONS:

• Bachelor’s degree in Finance, Accounting, Healthcare Administration, Business Administration or related field.
• 3-5 years of experience in billing and collections, preferably in home healthcare.
• Extensive knowledge of insurances.
• Experience with electronic health record (HER) systems. Matrixcare is a plus.
• Strong analytical skills with proficiency in Excel and financial software.
• Excellent communication and problem-solving skills.
• Strong organizational skills and attention to detail.

• Deals with multiple insurance companies and understand their processes including navigating appeals.
• Conducts comprehensive account analysis to resolve complex billing and collections issues.
• Develops and implements strategies for reducing outstanding receivables and maximizing revenue.
• Collaborates with finance and operations teams to improve billing accuracy.
• Monitors compliance with billing policies, identifies discrepancies, and initiates corrective actions.
• Provides reports on key performance metrics in receivables.
• Analyzes collection trends and suggests process improvements to enhance efficiency and effectiveness.
• Maintains strict compliance with federal and state healthcare billing regulations (e.g., HIPAA) and adheres to company policies regarding patient privacy.