BACKED BY LAURENTIAN BANK

With Northpoint’s foundation and reputation in the industry built, Laurentian Bank, which has been in business for over 170 years, acquired Northpoint Commercial Finance in 2017. With over $45 billion in assets, a solid cultural alignment and variety of financing solutions, Laurentian Bank ensures stability for the foreseeable future while allowing Northpoint Commercial Finance to maintain its personal, flexible approach.
Northpoint Commercial Finance offers businesses across North America personal, flexible financing options such as inventory finance, equipment finance and asset-based lending to support their business growth needs.
This position will be focused on Equipment Finance with Northpoint Commercial Finance in the US.
Position Summary: Responsible for minimizing monthly deliquency and charge offs. Serve as point person to manage the team’s external partners. Successfully deliver on the team’s strategic initiatives.
The candidate will work closely with the VP, Special Assets to manage assigned problem loans which would include default workouts, liquidating accounts, forbearance negotiation, repossession, remarketing/repurchase of collateral and dealer cash audit routines.

REQUIREMENTS:

• Understanding of collections and recovery legal requirements and best practices.
• Proven track record of meeting collections and recovery targets while maintaining customer focus.
• Ability to effectively multitask and manage competing priorities to meet established deadlines in a fast paced environment;
• Excellent communication and documentation skills.
• Ability to work both independently and collaborate with others in cross-functional settings;
• Innovative thinking yielding creative solutions and alternatives.
• Highly inquisitive by nature, with strong analytical skills and a keen eye for details.
• Ability to successfully apply standard financial, accounting and business problem-solving skills to business problems.
• Advanced Microsoft Office skills - Word, Excel, Outlook, PowerPoint.
• Ability to make decisions within established guidelines.
• Organized, efficient, knowledgeable, accurate and professional;
  The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor

• Analyze delinquent accounts and work with customers and external partners to identify and implement solutions within company policies and escalate as needed.
• Develop and maintain relationships with external partners.
• Coordinate with various departments and external partners for problem resolution.
• Facilitate requirements gathering sessions to identify and scope out department needs; create requirement documents, define high-level functionality and create use case scenarios.
• Identification and realization of opportunities for process optimization and automation.
• Seek out industry trends and organizational knowledge to understand alternative approaches/solutions; re-engineer processes and look for automation opportunities. Replace manual and inefficient processes with automated solutions.
• Create and maintain documents, diagrams and process maps for operational processes; establish and maintain user and training guides with written content.
• Provide training on best practices and provide subject matter guidance to team members.
• Customer Service – Provide prompt, professional and proficient assistance to our commercial and leasing customers.
• Risk Mitigation & Collections – Monitor assigned high risk dealers for delinquency trends and take appropriate action when necessary, including phone collections, written demands for payment and the coordination/participation of collateral repossessions. Coordinate with external partners for problem resolution.
• Takes lead on loan default workouts to include site visits, root cause investigation, principal interviews, collateral evaluation and structuring of repayment agreements to best protect Northpoint’s interests.
• Assists the VP, Special Assets on performing ongoing high-level monitoring of high exposure accounts, specifically focused on aging status items.
• Field Audit Reconciliation (Commercial Finance) – Receive and resolve clearance calls from field auditors performing inventory inspections at dealer locations. Address collection issues and collateral discrepancies at the conclusion of the inspection. Recognize and communicate potential risk to the appropriate level of management.
• Administrative Duties – Process system changes; produce and review delinquency reporting.]
  Minimum Education: Bachelor’s Degree in Business Administration, Finance, Accounting or related discipline or equivalent combination of experience and education.]
  Minimum Experience: 5+ years commercial lending or financial services industry experience.]