At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. It all begins with outstanding talent. It all begins with you.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualification:

• 4+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Ability to perform quality assurance reviews
• Ability to identify and evaluate trends
• Ability to influence and educate employees on effective collection techniques
• Knowledge and understanding of collections operations: compliance and governance oversight
• Ability to identify root-cause issues/improvement opportunities, and design approaches/programs/products to improve overall quality assurance
• Experience working with the following systems: Artiva and LeaseConnect
• Highly organized and detail-oriented, with the proven ability to handle multiple tasks simultaneously, and prioritize effectively
• Strong attention to detail and accuracy skills
• Strong communication skills, both verbal and written; effective in communication across variety of audiences and constituencies, including managemen

Wells Fargo is seeking a Senior Commercial Collections Representative as part of the Commercial Banking Operations Division. Learn more about the career areas and lines of business at wellsfargojobs.com

In this role, you will:

• Support, review, and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research
• Research credit and account information.
• Review account equity to determine loss projections
• Monitor portfolio for policy compliance and adherence to risk ratings
• Assist in the training of entry level staff
• Participate in conducting issue specific training
• Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue
• Lead by example, handle core assignments effectively while taking on additional responsibilities
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualification:

• 4+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to perform quality assurance reviews
• Ability to identify and evaluate trends
• Ability to influence and educate employees on effective collection techniques
• Knowledge and understanding of collections operations: compliance and governance oversight
• Ability to identify root-cause issues/improvement opportunities, and design approaches/programs/products to improve overall quality assurance
• Experience working with the following systems: Artiva and LeaseConnect
• Highly organized and detail-oriented, with the proven ability to handle multiple tasks simultaneously, and prioritize effectively
• Strong attention to detail and accuracy skills
• Strong communication skills, both verbal and written; effective in communication across variety of audiences and constituencies, including management

Job Expectations:

• Ability to work a hybrid schedule, at least 3 days a week working in office

Posting Location:

• 801 Walnut St, Des Moines, IA 50309

CommercialBanking