Senior Commercial Enablement & Automation Manager at Justt

Tel Aviv, Tel-Aviv District, Israel -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Support Operations, Customer Success Operations, Process Improvement, Workflow Automation, Systems Thinking, Salesforce, Freshdesk, Jira, SaaS, Fintech, Cross-functional Collaboration, Operational Excellence, Data Analysis, Project Management, Automation Tools

Industry

Financial Services

Description

At Justt, we are redefining the chargeback industry with AI-driven automation, helping merchants reclaim their revenue. As we continue our rapid global expansion, we are looking for a hands-on builder to join us as a Senior Commercial Enablement & Automation Manager. Reporting directly to the VP of Commercial Operations, you will be the architect of our scalability, stepping into a critical role designed to transform manual, fragmented workflows into a high-performance operational machine. This isn’t a traditional management role; it’s a high-impact leadership position focused on execution and foundation-building. Your mission will be to bridge the gap between our current growth and our future scale. You’ll collaborate across Sales, Marketing, and R&D to design structured processes from the ground up, with a heavy emphasis on automation and self-service capabilities. By reducing manual dependencies and creating a seamless experience for both our team and our customers, you will play a pivotal role in ensuring Justt scales sustainably while maintaining the operational excellence our clients expect. Requirements Must-have: Experience in Support Operations, Customer Success Operations, or similar operational environments Proven experience in building and structuring processes and workflows Hands-on experience with automation tools and/or AI-driven solutions Strong systems thinking and ability to translate complexity into structured, scalable processes High level of ownership and ability to work independently Nice-to-have: Experience in SaaS or fintech environments Experience working with CRM and support systems (e.g., Salesforce, Freshdesk,Jira.) Experience working cross-functionally with Product, R&D, Sales, or Marketing teams Familiarity with incident management or operational excellence practices

Responsibilities

You will act as the architect of commercial scalability by transforming manual workflows into an automated, high-performance operational machine. This involves collaborating across Sales, Marketing, and R&D to design structured processes and self-service capabilities that support global growth.