Senior Communications Officer at New South Wales Government

Shellharbour City Council, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Situational leadership, Incident management, Resource coordination, Communication, Mentoring, Staff development, Performance management, Radio operations, Emergency response, Customer service, Decision making, Conflict resolution

Industry

Law Enforcement

Description

Senior Communications Officer Ongoing Full-Time Oak Flats About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW. About the role We have an opportunity for a Senior Communications Officer to be part of our Technology and Communication Services Command. The Senior Communications Officer is responsible for providing situational leadership to a work group of Communications Officers to task, coordinate and monitor the activities of police resources responding to incidents. The role also processes urgent and non-urgent telephone calls providing timely information to operational police to enable appropriate action to be taken. Joining NSWPF as a Senior Communications Officer you obtain: Completion of Communication Officer training course Attainment of Communications Officer fourth year increment Completion of Leadership in the Workplace training course or equivalent skills and qualifications. View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role) What we can offer you At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include: competitive salary; flexible work options; opportunity to purchase leave; annual leave loading; corporate wellbeing programs including seminars and the Fitness Passport; free annual influenza vaccination; and salary packaging options via superannuation contributions or a novated vehicle lease. How to Apply Applications can only be submitted electronically via the I Work for NSW website. To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role. Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview. Please address each of the following Target Questions (500 word per question) in the text boxes provided in the online application or attach as a separate document. Target Question 1: Senior Communications Officers are considered first line, as such, they are responsible for managing various work groups within a Radio Operations Centre. Describe a situation where you managed a major incident. How did you ensure an appropriate police response, coordinate adequate resources and meet customer service expectations? Target Question 2: Senior Communications Officers play a pivotal role in mentoring and developing junior staff within the workplace. Describe an instance where you had to address the poor performance of a fellow officer. How did you manage the situation and what was the outcome? If you require any further information about this opportunity, please contact the hiring manager Inspector Lisa Westwood via (02) 4232 5615 To be eligible to apply for this role, you must meet one of the following statuses: an Australian Citizen; a permanent resident of Australia; or a New Zealand citizen. Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force. Our commitment to Diversity At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages. We understand that the recruitment journey may present unique challenges. If you: Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. For more information on applying for roles with the NSW Police Force click here Thank you for your interest in this role. We look forward to receiving your application.

Responsibilities

The Senior Communications Officer provides situational leadership to a work group to task, coordinate, and monitor police resources during incidents. They also process urgent and non-urgent calls to provide timely information to operational police.